Reporting

This support forum board is for support questions relating to Nagios XI, our flagship commercial network monitoring solution.
ancovington
Posts: 175
Joined: Fri Sep 13, 2013 1:32 pm

Re: Reporting

Post by ancovington »

Sorry for the delay. We are running Nagios XI 2014R1.5 with Auto-Discovery Wizard 1.3 and Auto-Discovery component 2.05
ancovington
Posts: 175
Joined: Fri Sep 13, 2013 1:32 pm

Re: Reporting

Post by ancovington »

I am unable to download the most current version of the Auto-Discovery component because it is saying that we do not have that included in our subscription, but I thought we did. Could someone assist please?
tmcdonald
Posts: 9117
Joined: Mon Sep 23, 2013 8:40 am

Re: Reporting

Post by tmcdonald »

You would need to talk to [email protected] for account-related things like library access, as we don't have access to that on the tech side.

As for the issue at hand, did you have a chance to read over the last page in the thread? There was quite a bit of discussion going on that might shed some light on the situation.
Former Nagios employee
ancovington
Posts: 175
Joined: Fri Sep 13, 2013 1:32 pm

Re: Reporting

Post by ancovington »

Yes I just read everything and I ran the command and here is the output:

total 12
-rw-r----- 1 nagios nagios 7621 Sep 25 08:35 8k0985.out
-rw-r----- 1 nagios nagios 0 Sep 25 08:35 8k0985.watch
-rw-r----- 1 nagios nagios 29 Sep 25 08:35 8k0985.xml
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lmiltchev
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Posts: 13589
Joined: Mon May 23, 2011 12:15 pm

Re: Reporting

Post by lmiltchev »

The permissions look correct. I don't think this is the issue. Were you able to update the Auto-Discovery component? Did you contact our sales team and ask them to provide you access to the Customer Only downloads on the Nagios Library?
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ancovington
Posts: 175
Joined: Fri Sep 13, 2013 1:32 pm

Re: Reporting

Post by ancovington »

I am doing that now.
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lmiltchev
Bugs find me
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Joined: Mon May 23, 2011 12:15 pm

Re: Reporting

Post by lmiltchev »

Sounds good! Let us know if you need any more help.
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