Not receiving notification from check_logfiles

[tgfde]

Hello,

I can see that Nagios is detecting the string specified in the config file on check_logfiles plug-in, but it's not sending a notification. Could it be because the output (below) is too long?

Nov 13 11:43:02 nagios: SERVICE ALERT: {host};Check_LogFiles;CRITICAL;SOFT;1;CRITICAL - (1 errors in check_logfiles.protocol-2014-11-13-11-42-44) - java.lang.IllegalStateException: Environment vairable ORACLE_HOME or oracle.home is null.

This output is taken directly from the Nagios server log, /var/log/messages. Please advise.

Thanks in advance.

[tgfde]

Here's the config file utilized by the 'check_logfiles' plug-in.

$seekfilesdir = 'C:\Program Files\NSClient++\scripts\check_logfiles\tmp';

@searches = ({
tag => 'Deploy Error',
logfile => 'D:\logs\wc\dev2external\ms1\ms1.log',
criticalpatterns => [
'java.lang.IllegalStateException'
],
criticalthreshold => '2',
options => 'nosavethresholdcount,maxlength=512',

});

Thanks.

[tgfde]

We are currently using xi 2014r1.1 on a virtual server (VM).

Thanks,
Frederick

[sreinhardt]

Are you attempting to use nsclient to check a windows log file or event log? I would also note, that your service is in a soft critical state. This means that it has not completed the number of retry checks for it to be moved to a hard(stable). Nagios will also not send out a notification until this hard state has been met, unless you have is_volatile set within that host or service's configs.

[tgfde]

Yes, I am monintoring a log file in Windows.

Thank you for you help. I changed the value for Max.check attempts from 3 to 1 in Nagios. Please mark this request as complete if what I did would fix the issue.

Thanks again - tgfde

[tmcdonald]

If you want to get alerted right away on the first critical, then yes that should work. We can keep the thread open if you'd like while you test.

[tgfde]

Please close this thread - I got it working.

Thank you so much!

-tgfde

[cmerchant]

Ok. We'll go ahead and close this thread. Thanks.