License issue in Nagiosxi

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lmiltchev
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Joined: Mon May 23, 2011 12:15 pm

Re: License issue in Nagiosxi

Post by lmiltchev »

Did you set up your proxy, following the steps, outlined on our FAQ wiki page?

http://support.nagios.com/wiki/index.ph ... th_Proxies

Did you set up the "Proxy Configuration" component?

Admin->Proxy Configuration->Enable Proxy For Update Checks=checked...

You didn't show us the output from running the "test.php" script...
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sundaraminfotech
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Joined: Thu Oct 16, 2014 8:16 am

Re: License issue in Nagiosxi

Post by sundaraminfotech »

Hi lmiltchev,

Without proxy I'm run the php but i'm not getting any output from this,

But with proxy only it showing output ,Please find the screenshot blow,
test.JPG
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Thanks & Regards,
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lmiltchev
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Re: License issue in Nagiosxi

Post by lmiltchev »

After you set up the proxy, have you tried going to Admin->Check For Updates->Check For Updates Now? What do you see now under the "License Information" section when you go to Admin->License Information?
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sundaraminfotech
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Joined: Thu Oct 16, 2014 8:16 am

Re: License issue in Nagiosxi

Post by sundaraminfotech »

Hi,

I have check the update but it failed. Also i'm remove the license and reactivate the same problem persist.
Thanks & Regards,
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lmiltchev
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Re: License issue in Nagiosxi

Post by lmiltchev »

Can you open a support ticket in our ticketing system by emailing us at [email protected]? Thanks!
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