Alert Generation Question

[rajasegar]

Nagiso XI 2014R1.2

There is a requirement as follows

1) First alert to be generated as per normal
2) 2nd Alert to be generated after 10 minutes
3) No more alert to be generated unless the status changes

I am stuck at number 3. Please advice on how to do this.

Thanks

[lmiltchev]

I am stuck at number 3. Please advice on how to do this.

What have you tried so far? Are you using service escalations?

You could probably try something like this:

Code: Select all

define serviceescalation {
	host_name                     		yourhost
	service_description           		yourservice
	contacts                      		yourcontact
	first_notification            		0
	last_notification             		2
	notification_interval         		10
	escalation_period             		24x7
	escalation_options            		w,c,u,r
	}

[rajasegar]

I am stuck at number 3. Please advice on how to do this.

What have you tried so far? Are you using service escalations?

You could probably try something like this:

Code: Select all

define serviceescalation {
	host_name                     		yourhost
	service_description           		yourservice
	contacts                      		yourcontact
	first_notification            		0
	last_notification             		2
	notification_interval         		10
	escalation_period             		24x7
	escalation_options            		w,c,u,r
	}

Thanks, will try this.

Set the initial service to alert only once.
Let the service escalation take care of the second.

[lmiltchev]

Sure. Let us know if this worked for you.

[rajasegar]

Sure. Let us know if this worked for you.

Please close this ticket.