Unable to resolve host address 'assets.nagios.com'

This support forum board is for support questions relating to Nagios XI, our flagship commercial network monitoring solution.
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dawsoad
Posts: 10
Joined: Thu Jul 07, 2011 9:11 am

Unable to resolve host address 'assets.nagios.com'

Post by dawsoad »

Hello,

I am trying to perform the steps outlined in this pdf, http://assets.nagios.com/downloads/nagi ... ith_XI.pdf.

However, I run into an issue when performing step 2.
"wget: unable to resolve host address 'assests.nagios.com'"

Can anyone explain to me what I am doing wrong? Please be as elaborate as possible in your explanation as I am still quite the novice with nagios and linux. Thanks!
agriffin
Posts: 876
Joined: Mon May 09, 2011 9:36 am

Re: Unable to resolve host address 'assets.nagios.com'

Post by agriffin »

You have an extra 's' in there: it's "assets" not "assests".
dawsoad
Posts: 10
Joined: Thu Jul 07, 2011 9:11 am

Re: Unable to resolve host address 'assets.nagios.com'

Post by dawsoad »

Sorry that was a typo when creating the posting. LOL

The issue is still the same. "wget: unable to resolve host address 'assets.nagios.com'"
mguthrie
Posts: 4380
Joined: Mon Jun 14, 2010 10:21 am

Re: Unable to resolve host address 'assets.nagios.com'

Post by mguthrie »

Are you behind a proxy or firewall that would hinder wget?
dawsoad
Posts: 10
Joined: Thu Jul 07, 2011 9:11 am

Re: Unable to resolve host address 'assets.nagios.com'

Post by dawsoad »

Well, I am operating Nagios through a Linux VM which is on my local machine. My local machine (windows box) has no difficulty downloading the file, so I don't necessarily think its a firewall issue. It is interesting to note that no matter if I ping the page from my local machine or the VM it times out.

Any other suggetions maybe?
mguthrie
Posts: 4380
Joined: Mon Jun 14, 2010 10:21 am

Re: Unable to resolve host address 'assets.nagios.com'

Post by mguthrie »

Are you able to ping and access other external sites? Or does the problem appear specific to assets?
dawsoad
Posts: 10
Joined: Thu Jul 07, 2011 9:11 am

Re: Unable to resolve host address 'assets.nagios.com'

Post by dawsoad »

I believe I know what the issue is now; still investigating to be sure though, the VM that I am running Nagios through is not on the network. Therefore, the firewall is preventing access to remote devices/machines and/or websites. I think I will have to discuss with one of our network guys whether or not they can let me put the VM on the network or set me up a test area to work in where I can freely get to the web without any firewall issues. Thanks for the help though.
mguthrie
Posts: 4380
Joined: Mon Jun 14, 2010 10:21 am

Re: Unable to resolve host address 'assets.nagios.com'

Post by mguthrie »

You bet!
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