Another timeout issue

[trungmv]

Hi,

I have same issue as described in this post, with message "External command error: Timeout: No Response from xxxx".

Here is the step which i did:
1. Change check_snmp on commands.cfg to:
# 'check_snmp' command definition
define command{
command_name check_snmp
command_line $USER1$/check_snmp -P 2c -C kvp -H $HOSTADDRESS$ $ARG1$
}
2. Using check_snmp script to check and result:
[root@SYSEC01 libexec]# ./check_snmp -H 10.126.123.1 -C kvp -o sysUpTime.0 -e 2 -t 30 -vvv
/usr/bin/snmpget -Le -t 30 -r 2 -m ALL -v 1 [authpriv] 10.126.123.1:161 sysUpTime.0
DISMAN-EVENT-MIB::sysUpTimeInstance = Timeticks: (1077835466) 124 days, 17:59:14.66
Processing oid 1 (line 1)
oidname: DISMAN-EVENT-MIB::sysUpTimeInstance
response: Timeticks: (1077835466) 124 days, 17:59:14.66
SNMP OK - Timeticks: (1077835466) 124 days, 17:59:14.66 |

Any suggestion please let me know?

Regards,

Moderator's note: Always start your own threads and point to the "original" post. Thanks!

[lgroschen]

Can you post exactly what your are passing into $ARG1$ in the command definition?

This response usually means a few things:

1) You don't have the proper IP/ host, public string or snmp version. Since you ran from the command line cleanly it doesn't look like this is an issue.
2) You aren't passing the correct arguments or there is an arg missing: such as are you passing an OID with -o in the command?

[trungmv]

Hi,

It seems be wrong community con switch.cfg, after change community as same as commands.cfg --> uptime is fine now.

But i have still issue with bandwidth usage and link status port as attache file:


Here is my check_mrtgtraf on commands.cfg:
# 'check_local_mrtgtraf' command definition
define command{
command_name check_local_mrtgtraf
command_line $USER1$/check_mrtgtraf -F $ARG1$ -a $ARG2$ -w $ARG3$ -c $ARG4$ -e $ARG5$
}

And on switch.cfg:
# Monitor bandwidth via MRTG logs
define service{
use generic-service ; Inherit values from a template
host_name BB01
service_description Port 1 Bandwidth Usage
check_command check_local_mrtgtraf!/var/www/html/mrtg/10.126.123.1_l.log!AVG!1000000,1000000!5000000,5000000!10
}
I checked with directory /var/www/html/mrtg/ and existed all information of IP: 10.126.123.1

Here is my short mrtg.cfg:
# Created by
# /usr/bin/cfgmaker --global "WorkDir: /var/www/html/mrtg" --output /etc/mrtg/mrtg.cfg [email protected]

### Global Config Options

# for UNIX
# WorkDir: /home/http/mrtg

# or for NT
# WorkDir: c:\mrtgdata

HtmlDir: /var/www/html/mrtg
ImageDir: /var/www/html/mrtg
LogFormat: rrdtool
LogDir: /var/lib/mrtg
ThreshDir: /var/lib/mrtg
WorkDir: /var/www/html/mrtg

### Global Defaults

# to get bits instead of bytes and graphs growing to the right
# Options[_]: growright, bits

EnableIPv6: no
#WorkDir: /var/www/html/mrtg
#logdir: /var/log/mrtg

######################################################################
# System: KVP_BB1
# Description: Cisco IOS Software, Catalyst 4500 L3 Switch Software (cat4500e-IPBASE-M), Version 12.2(50)S$
# Technical Support: http://www.cisco.com/techsupport

P/S: i can used snmpwalk command to get many information from 10.126.123.1 but i don't know which is OID for link status?

Any misconfiguration on config files?

Best regards,

[lgroschen]

can you see if you have multiple crons of mrtg running?

Code: Select all

pgrep mrtg

Then show me the content of these?

Code: Select all

ls -l /var/lib/mrtg
ls -l /var/www/html/mrtg

[trungmv]

Hi,

Code: Select all

pgrep mrtg

is showing nothing,
but

Code: Select all

cat /etc/cron.d/mrtg

is showing: */5 * * * * root LANG=C LC_ALL=C /usr/bin/mrtg /etc/mrtg/mrtg.cfg --lock-file /var/lock/mrtg/mrtg_l --confcache-file /var/lib/mrtg/mrtg.ok

Here is

Code: Select all

ls -l /var/lib/mrtg

[root@SYSEC01 ~]# ls -l /var/lib/mrtg
total 0
-rw-r--r-- 1 root root 0 Dec 10 08:30 mrtg.ok

And

Code: Select all

ls -l /var/www/html/mrtg

.......................
-rw-r--r-- 1 apache apache 94768 Dec 10 08:30 10.126.123.1_8.rrd
-rw-r--r-- 1 apache apache 1459 Dec 8 15:15 10.126.123.1_8-week.png
-rw-r--r-- 1 apache apache 1742 Dec 8 15:15 10.126.123.1_8-year.png
-rw-r--r-- 1 apache apache 1540 Dec 8 15:25 10.126.123.1_9-day.png
-rw-r--r-- 1 apache apache 6433 Dec 8 15:25 10.126.123.1_9.html
-rw-r--r-- 1 apache apache 48244 Dec 8 15:25 10.126.123.1_9.log
-rw-r--r-- 1 apache apache 1410 Dec 8 15:15 10.126.123.1_9-month.png
-rw-r--r-- 1 apache apache 48212 Dec 8 15:20 10.126.123.1_9.old
-rw-r--r-- 1 apache apache 94768 Dec 10 08:30 10.126.123.1_9.rrd
-rw-r--r-- 1 apache apache 1459 Dec 8 15:15 10.126.123.1_9-week.png
-rw-r--r-- 1 apache apache 1742 Dec 8 15:15 10.126.123.1_9-year.png
-rw-r--r-- 1 apache apache 14416 Dec 8 15:11 index.html
-rw-r--r-- 1 apache apache 538 Dec 8 15:15 mrtg-l.png
-rw-r--r-- 1 apache apache 414 Dec 8 15:15 mrtg-m.png
-rw-r--r-- 1 apache apache 1759 Dec 8 15:15 mrtg-r.png
[root@SYSEC01 ~]#

Any suggestion, please let me know

Regards,

[lgroschen]

what version of linux is this? Also, run this if you have the yum package manager:

Code: Select all

yum -y install gd libpng zlib

This topic also describes a package that must be installed inline with mrtg:
http://support.nagios.com/forum/viewtop ... 3&start=20

there should be mrtg-kibs-2.16.2-7.el6 installed alongside with mrtg-2.16.2-7.el16

and that is for a CentOS 6.4 system.


On another note, if you have Ubunutu 11.1 here's a fix:
http://www.howtoforge.com/forums/showthread.php?t=55187

Let us know if any of the above helps. Also remember to restart services after trying a fix.

[trungmv]

Hi,

My Linux version:

Code: Select all

#lsb_release -a
LSB Version:    :base-4.0-amd64:base-4.0-noarch:core-4.0-amd64:core-4.0-noarch:graphics-4.0-amd64:graphics-4.0-noarch:printing-4.0-amd64:printing-4.0-noarch
Distributor ID: CentOS
Description:    CentOS release 6.6 (Final)
Release:        6.6
Codename:       Final

I already has these packet:

Code: Select all

#yum -y install gd libpng zlib
Package gd-2.0.35-11.el6.x86_64 already installed and latest version
Package 2:libpng-1.2.49-1.el6_2.x86_64 already installed and latest version
Package zlib-1.2.3-29.el6.x86_64 already installed and latest version

Mrtg packet also:

Code: Select all

#rpm -qa | grep mrtg
mrtg-libs-2.16.2-7.el6.x86_64
mrtg-2.16.2-7.el6.x86_64

But still issue.

Any other suggestion, please tell me?

Regards,

[lgroschen]

My next suggestion would be to recompile mrtg and start fresh.

As far as I can see the files and configs are all correct, there aren't multiple MRTG crons running, the log files and everything have correct permissions. Anything else you can think of??

Also, have you tried any other troubleshooting guides on MRTG? Because that log file read issue is a pretty common error.

Post back what you would like to do.

[trungmv]

Hi,
I also recompiled nagios-plugin and re-add network device but still problem.
My system: - Centos: 6.6
- Nagios Core 4.0.8
- Nagios plugin: 2.0.3

Any help is appreciated,

[Nagios Support]

Our developers are looking into this and will follow up with you tomorrow.