tracker.nagios.org v/s tracker.nagios.com Account issue

This support forum board is for support questions relating to Nagios XI, our flagship commercial network monitoring solution.
zaji_nms
Posts: 616
Joined: Tue Oct 16, 2012 12:28 am

tracker.nagios.org v/s tracker.nagios.com Account issue

Post by zaji_nms »

Dear Expert

Looks my username has been blocked at tracker.nagios.com as I confused and trying many password between tracker.nagios.org // tracker.nagios.com

Sorry to post here, but if anyone can help to reinstate my account or change my password of same this Forum to tracker.nagios.com. Same username/password of this Forum.

I tried with 'Lost your password?' but no luck.

Possible tracker.nagios.com sending URL to me but my Email having issue.

Sorry! If wrong place to put my request.

Regards
Zajil NMS
sreinhardt
-fno-stack-protector
Posts: 4366
Joined: Mon Nov 19, 2012 12:10 pm

Re: tracker.nagios.org v/s tracker.nagios.com Account issue

Post by sreinhardt »

What is the user account you are attempting to access? I will not blindly reset the account, but it may be possible to verify the account and help you with it. Let's start with the username you think is associated with your account.
Nagios-Plugins maintainer exclusively, unless you have other C language bugs with open-source nagios projects, then I am happy to help! Please pm or use other communication to alert me to issues as I no longer track the forum.
zaji_nms
Posts: 616
Joined: Tue Oct 16, 2012 12:28 am

Re: tracker.nagios.org v/s tracker.nagios.com Account issue

Post by zaji_nms »

Dear Sreinhardt

zaji_nms

I have that very first Email received from tracker.nagios.com to verify my ID (I can send to you privately but how ?)

Regards
Zajil NMS
tmcdonald
Posts: 9117
Joined: Mon Sep 23, 2013 8:40 am

Re: tracker.nagios.org v/s tracker.nagios.com Account issue

Post by tmcdonald »

You can use the PM feature to message users directly.
You do not have the required permissions to view the files attached to this post.
Former Nagios employee
zaji_nms
Posts: 616
Joined: Tue Oct 16, 2012 12:28 am

Re: tracker.nagios.org v/s tracker.nagios.com Account issue

Post by zaji_nms »

Dear tmcdonald

Thanks for guidance, PM has been sent to Sreinhardt.

Regards
Zajil NMS
slansing
Posts: 7698
Joined: Mon Apr 23, 2012 4:28 pm
Location: Travelling through time and space...

Re: tracker.nagios.org v/s tracker.nagios.com Account issue

Post by slansing »

It looks like you had tried to recover the password, was that successful?
zaji_nms
Posts: 616
Joined: Tue Oct 16, 2012 12:28 am

Re: tracker.nagios.org v/s tracker.nagios.com Account issue

Post by zaji_nms »

Dear Slansing

No.

I tried with 'Lost your password?' but no luck...no Email with any URL to help me.

I can open new account but my fear is that again I have to remember my new account and my all older post will go away with new username.

Regards
Zajil NMS
sreinhardt
-fno-stack-protector
Posts: 4366
Joined: Mon Nov 19, 2012 12:10 pm

Re: tracker.nagios.org v/s tracker.nagios.com Account issue

Post by sreinhardt »

The PM you sent, did contain a url, that had been recently used, to reset the account. Unfortunately my account does not have administrative access within mantis, so I cannot reset you. When you used the following link: hXXp://tracker.nagios.com/verify.php?id=[removed]&confirm_hash=678a4e9d302a8648de8e296f37b63e44 Did that not work for you? Have you also tried requesting a second forgot password link just in case?
Nagios-Plugins maintainer exclusively, unless you have other C language bugs with open-source nagios projects, then I am happy to help! Please pm or use other communication to alert me to issues as I no longer track the forum.
zaji_nms
Posts: 616
Joined: Tue Oct 16, 2012 12:28 am

Re: tracker.nagios.org v/s tracker.nagios.com Account issue

Post by zaji_nms »

Dear Sreinhardt

I tried but no success.

No issue, if not possible by you, please close the case, I will open new account with them, I will search myview (my post), if could not find, will resubmit.

Regards
Zajil NMS
scottwilkerson
DevOps Engineer
Posts: 19396
Joined: Tue Nov 15, 2011 3:11 pm
Location: Nagios Enterprises
Contact:

Re: tracker.nagios.org v/s tracker.nagios.com Account issue

Post by scottwilkerson »

I've sent a password reset email for your account on tracker.nagios.com.
Former Nagios employee
Creator:
Human Design Website
Get Your Human Design Chart
Locked