Firewall blocking Drive and Memory Usage!?

This support forum board is for support questions relating to Nagios XI, our flagship commercial network monitoring solution.
Locked
nagwindmon
Posts: 92
Joined: Mon Dec 01, 2014 3:39 pm

Firewall blocking Drive and Memory Usage!?

Post by nagwindmon »

Installed NSClient Agent (ver NSCP-0.4.3.88-x64) on some Win machines, 2 are behind firewall, rest are not
Machines NOT behind Firewall behaving as expected, reporting CPU, Uptime, Memory, Disk usages:
MemoryCPUAllGood.jpg
2 behind Firewall are struggling to get Status for Disk and Memory Usage, but CPU Status available:
DiskMemoryUsage.jpg
I have confirmed that both ports are open 12489 and 5666

Please advice
You do not have the required permissions to view the files attached to this post.
User avatar
Box293
Too Basu
Posts: 5126
Joined: Sun Feb 07, 2010 10:55 pm
Location: Deniliquin, Australia
Contact:

Re: Firewall blocking Drive and Memory Usage!?

Post by Box293 »

NSClient++ 0.4.2.x and 0.4.3.x are currently under some heavy development and cause the most unusual of problems. It is quite frustrating however we are not the developers so we have no control over this.

Go back to NSClient++ v0.4.1.105 or 0.3.9 as these are both stable.

NSCP-0.4.1.105-Win32.msi
NSCP-0.4.1.105-x64.msi
NSClient++-0.3.9-Win32.msi
NSClient++-0.3.9-x64.msi

Once you've done that, if your problem still exists please post your nsclient.ini file here.
As of May 25th, 2018, all communications with Nagios Enterprises and its employees are covered under our new Privacy Policy.
nagwindmon
Posts: 92
Joined: Mon Dec 01, 2014 3:39 pm

Re: Firewall blocking Drive and Memory Usage!?

Post by nagwindmon »

ok, will try version 0.4.1.105 and report back
thanks!
cmerchant
Posts: 546
Joined: Wed Sep 24, 2014 11:19 am

Re: Firewall blocking Drive and Memory Usage!?

Post by cmerchant »

Keep us posted. Thanks.
nagwindmon
Posts: 92
Joined: Mon Dec 01, 2014 3:39 pm

Re: Firewall blocking Drive and Memory Usage!?

Post by nagwindmon »

Update:
Going back with v0.4.1.105 did make a difference!
Disk space and Memory usages are now being reported along with all other metrics.
cmerchant
Posts: 546
Joined: Wed Sep 24, 2014 11:19 am

Re: Firewall blocking Drive and Memory Usage!?

Post by cmerchant »

Great, we'll go ahead and close this thread. Thanks.
Locked