Nagios XI Enterprise License Key not working

[gazoo1997]

I have recently recieved my Nagios XI Enterprise license key but after entering it into the License Options -- Enterprise Key: on the License Information page the result is none of the Enterprise features get enabled and the Enterprise Features still say the the Trial is Expired.

Can anyone help with this?

[lmiltchev]

I sent you a PM.

[gazoo1997]

I will send the info once this post gets approved and I can PM

[slansing]

Please keep this thread updated with the findings if possible, from either end, omitting sensitive information of course.

[lmiltchev]

The issue is being handled by our sales team. I am locking the topic.