We did some CentOS updates today on our NLS server. Restarted the system. Then we did an update from NLS 1.1 to 1.2b and restarted the system. After logging in, it said that we were back to a demo license.
Clicking on "enter license information" showed that our license key was still in place, and clicking "set key" made everything okay.
Has anyone else seen this when upgrading? I would think that if the license is still valid, that the upgrade would not make you simply click click to make it valid still.
License information should be retained with upgrade
License information should be retained with upgrade
Eric Loyd • http://everwatch.global • 844.240.EVER • @EricLoyd
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Re: License information should be retained with upgrade
And another oddity - prior to logging in (after upgrading) it says we're running 1.2b. After logging in, it says we're running 1.1 and need to upgrade.
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Re: License information should be retained with upgrade
I'm pretty sure I saw the same thing and did the exact same steps as you. I didn't follow up on it though.eloyd wrote:Clicking on "enter license information" showed that our license key was still in place, and clicking "set key" made everything okay.
Has anyone else seen this when upgrading? I would think that if the license is still valid, that the upgrade would not make you simply click click to make it valid still.
I don't experience this.eloyd wrote:And another oddity - prior to logging in (after upgrading) it says we're running 1.2b. After logging in, it says we're running 1.1 and need to upgrade.
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Re: License information should be retained with upgrade
FYI. I have done a complete yum update, but did not see any license issues.
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Re: License information should be retained with upgrade
@WillemDH,
The problem occurred after the Nagios Log Server update, not the yum update.
The problem occurred after the Nagios Log Server update, not the yum update.
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scottwilkerson
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Re: License information should be retained with upgrade
This may be because the update check only runs daily.eloyd wrote:And another oddity - prior to logging in (after upgrading) it says we're running 1.2b. After logging in, it says we're running 1.1 and need to upgrade.
Does it say 1.2b in the lower left corner of the page?
Re: License information should be retained with upgrade
Ahhhh. If the update check runs only once per day, that makes sense, except that it says 1.2b (correctly) prior to logging in and 1.0 after.
Before:
Before:
After:Nagios Log Server • 2015R1.2b • Check for updates
New version available! Download - You're running version 2015R1.1 but version 2015R1.2b is the latest version available.
Eric Loyd • http://everwatch.global • 844.240.EVER • @EricLoyd
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Re: License information should be retained with upgrade
Maybe it was cached in your web browser. Try clearing that and see if the version is correct.
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Re: License information should be retained with upgrade
I did it from a non-cached browser. More importantly, the licensing information:
I don't really care so much about the version information.Clicking on "enter license information" showed that our license key was still in place, and clicking "set key" made everything okay.
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scottwilkerson
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Re: License information should be retained with upgrade
I am going to attempt recreating this, and perform any fix for future releases.
Thanks for reporting this Eric!
Thanks for reporting this Eric!