Service Detail blank

This support forum board is for support questions relating to Nagios XI, our flagship commercial network monitoring solution.
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Christopher
Posts: 3
Joined: Wed Jul 27, 2011 9:02 am

Service Detail blank

Post by Christopher »

Hello,

I am French, so sorry for the mistakes.
I am running a free license Nagios XI 2011R1.5 installed version on Centos 5.6 (with vsphere) to test it before buying it, but I have trouble with viewing "Service Detail", and the dashlets "BBMap" and "MineMap".

The main XI header and left hand menu are still there, but on the right hand pane "Service Detail", or dashlets "BBMap" and "MineMap" are empty.
All other pages seem to be OK.

I have tried rebooting the server but the problem persists.

Any thoughts or advice will be appreciated.

Thanks
agriffin
Posts: 876
Joined: Mon May 09, 2011 9:36 am

Re: Service Detail blank

Post by agriffin »

Check /var/log/httpd/error_log for any messages about segmentation faults. If you see any, go ahead and upgrade to 2011R1.6 as the issue has been fixed in that release. If you don't see any segmentation faults it's probably a different issue and we'll take it from there.
Christopher
Posts: 3
Joined: Wed Jul 27, 2011 9:02 am

Re: Service Detail blank

Post by Christopher »

Hi agriffin,

thank for you answers, I'll try tomorrow.
Christopher
Posts: 3
Joined: Wed Jul 27, 2011 9:02 am

Re: Service Detail blank

Post by Christopher »

Hello,

I have upgraded to 2011R1.6 and everything still works OK.

Thank you for your help...
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