Failing to import from Host configuration file (Bulk Import)

[kmartaus]

Everything else is working fine. We can add/delete hosts from CCM GUI. Nagios is able to talk to kupndb001.

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kapnxi001:/usr/local/nagios/var/archives # ping kupndb001
PING kupndb001.core.kmtltd.net.au (10.232.130.143) 56(84) bytes of data.
64 bytes from 10.232.130.143: icmp_seq=1 ttl=64 time=0.353 ms
64 bytes from 10.232.130.143: icmp_seq=2 ttl=64 time=0.246 ms
64 bytes from 10.232.130.143: icmp_seq=3 ttl=64 time=0.214 ms
64 bytes from 10.232.130.143: icmp_seq=4 ttl=64 time=0.363 ms
64 bytes from 10.232.130.143: icmp_seq=5 ttl=64 time=0.287 ms

[abrist]

Can you connect to the remote database from the nagios server?

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mysql -u nagios -p'<password>' -h <ip or remote database> nagios

[kmartaus]

Yes I can connect to remote database.

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kapnxi001:/usr/local/nagios/var/archives # mysql -u nagios -p -h kupndb001
Enter password:
Welcome to the MySQL monitor.  Commands end with ; or \g.
Your MySQL connection id is 3870979
Server version: 5.6.20 MySQL Community Server (GPL)

Copyright (c) 2000, 2014, Oracle and/or its affiliates. All rights reserved.

Oracle is a registered trademark of Oracle Corporation and/or its
affiliates. Other names may be trademarks of their respective
owners.

Type 'help;' or '\h' for help. Type '\c' to clear the current input statement.

mysql>

[lmiltchev]

We may need to move this to our email ticketing system and try to recreate the issue in house. Can you send your latest configuration snapshot to [email protected]?

[kmartaus]

snapshot has been emailed to [email protected].

[lmiltchev]

I don't see the ticket in the our system (unless someone already took it and replied to you). When did you send it? What is the email that you sent it from? If the "from" address is not in our system, your email will bounce back.

[kmartaus]

Hi,

I tried to raise a ticket, but it seems my email account is not registered with you. I have been contacted by one of your sales guy Josh Manley in this regard. I am trying to register my account. The person who was admin of Nagios has left and I have taken his position.

I have raise the ticket again today with separate email account. I believe that is registered with you.

Let me know if you have issue finding the ticket.

Zubair

[scottwilkerson]

Ticket opened, moved to Ticket.