Bulk Modification Tool Contact Group or Contact

[emartine]

I need to modify a set of hosts and services to have new contact groups added to them and remove one contact group.

When I attempt to remove a contact group I see all of the relationships that a contact group has and I am able to remove the group without issue. When looking to add a group however I am greeted with what seems to be a bug or maybe I am missing something..?
I can see the list of contacts or contact groups if I go into that but I am unable to select hosts or services. Clicking on the "select hosts" or "select services" buttons do nothing. See screenshot.

[tmcdonald]

What XI version are you on?

[emartine]

Nagios XI 2014R2.1

[abrist]

There were a number of changes to this component over the past few updates. Is updating to 2.6 a possibility?

[emartine]

Both our test environment and our production environment show the same thing. If we update it will take some time to review changes, schedule tests and get approval. Does the update fix this?

[abrist]

Possibly. Lets see if there are any apache or browser errors. Browse to the page in question and click "select services" then get a tail from the apache log:

Code: Select all

tail -50 /var/log/httpd/error_log

Also, pull up your browser console with crtl-shift-j and post any errors you see there.

[emartine]

no error logs are generated.

Browser console shows:

This site makes use of a SHA-1 Certificate; it's recommended you use certificates with signature algorithms that use hash functions stronger than SHA-1.[Learn More] bulkmodifications.php
mutating the [[Prototype]] of an object will cause your code to run very slowly; instead create the object with the correct initial [[Prototype]] value using Object.create d3.v3.min.js:3:1895
Use of getPreventDefault() is deprecated. Use defaultPrevented instead. jquery-1.8.2.min.js:2:0
This site makes use of a SHA-1 Certificate; it's recommended you use certificates with signature algorithms that use hash functions stronger than SHA-1.[Learn More] status.cgi
This site makes use of a SHA-1 Certificate; it's recommended you use certificates with signature algorithms that use hash functions stronger than SHA-1.[Learn More] extinfo.cgi
Synchronous XMLHttpRequest on the main thread is deprecated because of its detrimental effects to the end user's experience. For more help http://xhr.spec.whatwg.org/



Under net it shows that I access:

nagiosxi/includes/components/bulkmodifications/bulkmodifications.php

but it doesn't go show me any output for having selected services.

[emartine]

I've used ie, mozilla and chrome.

[emartine]

I recreated another instance of our current environment. Sure enough an update fixes this issue. A window pops up listing the server or services to add the contact/contact group. You can close this request.

[lmiltchev]

I can see a bulk modifications bug fix in 2014R2.2:

- Fixed bulk modifications tool relying on half ccm/bulk mod css and javascript -JO

http://assets.nagios.com/downloads/nagi ... S-2014.TXT

If an upgrade to the latest doesn't fix the issue, I would recommend opening a new ticket in our email ticketing system by emailing us at [email protected]. We may need to schedule a remote session to further troubleshoot the issue.