Bulk Modification Tool Contact Group or Contact

This support forum board is for support questions relating to Nagios XI, our flagship commercial network monitoring solution.
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emartine
Posts: 660
Joined: Thu Dec 29, 2011 10:47 am

Re: Bulk Modification Tool Contact Group or Contact

Post by emartine »

Shouldn't be necessary but thank you.
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lmiltchev
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Joined: Mon May 23, 2011 12:15 pm

Re: Bulk Modification Tool Contact Group or Contact

Post by lmiltchev »

Let us know if you are still having issues after the upgrade.
Be sure to check out our Knowledgebase for helpful articles and solutions!
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emartine
Posts: 660
Joined: Thu Dec 29, 2011 10:47 am

Re: Bulk Modification Tool Contact Group or Contact

Post by emartine »

I've upgraded them all to Nagios XI 2014R2.6. The tool works fine now.... But now I am getting complaints from folks that critical alerts are being received flagged as high priority. Is there a way to turn this off?
abrist
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Re: Bulk Modification Tool Contact Group or Contact

Post by abrist »

This was added in 2.6. I don't believe there is a ui switch for this. You can edit the following file:

Code: Select all

/usr/local/nagiosxi/html/includes/utils-email.inc.php
At line # 91, comment out (or remove) this block of code:

Code: Select all

    if (isset($opts["type"]) && $opts["type"] == "PROBLEM") {
        // For most clients expecting the Priority header:
        // 1 = High, 2 = Medium, 3 = Low
        $mail->Priority = 1;
        // MS Outlook custom header
        // May set to "Urgent" or "Highest" rather than "High"
        $mail->AddCustomHeader("X-MSMail-Priority: High");
        // Not sure if Priority will also set the Importance header:
        $mail->AddCustomHeader("Importance: High");
    }
This change will need to be performed after each upgrade. If you wish us to add a ui option to disable this, please open a feature request on the tracker: http://tracker.nagios.com
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emartine
Posts: 660
Joined: Thu Dec 29, 2011 10:47 am

Re: Bulk Modification Tool Contact Group or Contact

Post by emartine »

Thanks. Please feel free to close this.
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