Nagiosql login failed on upgrade from XI 2012R2.9 to latest

This support forum board is for support questions relating to Nagios XI, our flagship commercial network monitoring solution.
perric
Posts: 161
Joined: Fri Mar 28, 2014 10:37 am

Re: Nagiosql login failed on upgrade from XI 2012R2.9 to lat

Post by perric »

Setting group read permissions recursively on the html directory seems to have resolved the issue, and I have been able to complete the upgrade wizard and the web UI is now accessible.

When logging in I don't see the "complete upgrade" option. Clearing cache doesn't make a difference. It reports I'm on the latest version but also reports that an upgrade is available.

Code: Select all

Available Updates
A new Nagios XI update is available.
2014R2.6 was released on February 12th, 2015.

Visit www.nagios.com to obtain the latest update.

Latest Available Version:	2014R2.6
Installed Version:	2014R2.6
Last Update Check:	2015-03-08 16:32:01
Last Updated: 2015-03-09 16:12:17
perric
Posts: 161
Joined: Fri Mar 28, 2014 10:37 am

Re: Nagiosql login failed on upgrade from XI 2012R2.9 to lat

Post by perric »

I still had a issue with the earlier ghost config. I was able to get at the nagios core config manager and fix the config, after which I reran the installation and now am no longer showing a need to upgrade. I still didn't see anywhere that I need to finish the upgrade, but at least it's not complaining that it's out of date.

Thanks for your help!
jolson
Attack Rabbit
Posts: 2560
Joined: Thu Feb 12, 2015 12:40 pm

Re: Nagiosql login failed on upgrade from XI 2012R2.9 to lat

Post by jolson »

Great - is there anything else we can help you with here, or are we good to close?

Best,


Jesse
Twits Blog
Show me a man who lives alone and has a perpetually clean kitchen, and 8 times out of 9 I'll show you a man with detestable spiritual qualities.
perric
Posts: 161
Joined: Fri Mar 28, 2014 10:37 am

Re: Nagiosql login failed on upgrade from XI 2012R2.9 to lat

Post by perric »

We're good to close. Thanks again!
abrist
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Joined: Thu Nov 15, 2012 1:20 pm

Re: Nagiosql login failed on upgrade from XI 2012R2.9 to lat

Post by abrist »

Lockin 'er up.
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