time outs while doing check on specific devices

This support forum board is for support questions relating to Nagios XI, our flagship commercial network monitoring solution.
bosecorp
Posts: 929
Joined: Thu Jun 26, 2014 1:00 pm

Re: time outs while doing check on specific devices

Post by bosecorp »

just what my command looks like now

$USER1$/check_ping -H $HOSTADDRESS$ -w $ARG1$ -c $ARG2$ -t 30
cmerchant
Posts: 546
Joined: Wed Sep 24, 2014 11:19 am

Re: time outs while doing check on specific devices

Post by cmerchant »

Let us know if that works, thanks.
bosecorp
Posts: 929
Joined: Thu Jun 26, 2014 1:00 pm

Re: time outs while doing check on specific devices

Post by bosecorp »

same deal
cmerchant
Posts: 546
Joined: Wed Sep 24, 2014 11:19 am

Re: time outs while doing check on specific devices

Post by cmerchant »

If it is persistent, is this network device have routing issues back to the Nagios server, is this check going through a firewall? Can you do the following from the Nagios server:

Code: Select all

traceroute xx.xx.xx.xx
What type of network device(s) are these 4 IP's.
bosecorp
Posts: 929
Joined: Thu Jun 26, 2014 1:00 pm

Re: time outs while doing check on specific devices

Post by bosecorp »

sorry I gave you the wrong command that these devices are using

$USER1$/check_icmp -H $HOSTADDRESS$ -w $ARG1$,$ARG2$ -c $ARG3$,$ARG4$ -p 5
cmerchant
Posts: 546
Joined: Wed Sep 24, 2014 11:19 am

Re: time outs while doing check on specific devices

Post by cmerchant »

Just add the -t 30

Code: Select all

$USER1$/check_icmp -H $HOSTADDRESS$ -w $ARG1$,$ARG2$ -c $ARG3$,$ARG4$ -p 5 -t 30
bosecorp
Posts: 929
Joined: Thu Jun 26, 2014 1:00 pm

Re: time outs while doing check on specific devices

Post by bosecorp »

looking good so far
cmerchant
Posts: 546
Joined: Wed Sep 24, 2014 11:19 am

Re: time outs while doing check on specific devices

Post by cmerchant »

I will keep this thread open. Keep us updated. Thanks.
bosecorp
Posts: 929
Joined: Thu Jun 26, 2014 1:00 pm

Re: time outs while doing check on specific devices

Post by bosecorp »

worked. only 1 device is now having problems
cmerchant
Posts: 546
Joined: Wed Sep 24, 2014 11:19 am

Re: time outs while doing check on specific devices

Post by cmerchant »

You could increase the timeout on the 1 device. Can you do a traceroute on the device from the XI server? Don't really need the output displayed here, just curious if this is an intermittent error, or a routing issue?
Locked