time outs while doing check on specific devices

This support forum board is for support questions relating to Nagios XI, our flagship commercial network monitoring solution.
bosecorp
Posts: 929
Joined: Thu Jun 26, 2014 1:00 pm

Re: time outs while doing check on specific devices

Post by bosecorp »

I am doing pings from another tool and it does work fine

like I said, nagios is able to ping it but sometimes timesout
cmerchant
Posts: 546
Joined: Wed Sep 24, 2014 11:19 am

Re: time outs while doing check on specific devices

Post by cmerchant »

I am doing pings from another tool and it does work fine
I assume this other tool is running on your XI server? When is check_ping failling for this device, (is there a particular time of the day that this occurs)? Is this other tool running at the time of the failure and can give you RTA statistics?

I am told check_icmp is more efficient then check_ping. You could try using check_icmp in place of the check_ping.
bosecorp
Posts: 929
Joined: Thu Jun 26, 2014 1:00 pm

Re: time outs while doing check on specific devices

Post by bosecorp »

ok, I am going to try ICMP, I will let you know how that goes
cmerchant
Posts: 546
Joined: Wed Sep 24, 2014 11:19 am

Re: time outs while doing check on specific devices

Post by cmerchant »

Thanks for the update. Keep us updated.
bosecorp
Posts: 929
Joined: Thu Jun 26, 2014 1:00 pm

Re: time outs while doing check on specific devices

Post by bosecorp »

I have not seen an timeout since this morning. I will continue to monitor the devices
cmerchant
Posts: 546
Joined: Wed Sep 24, 2014 11:19 am

Re: time outs while doing check on specific devices

Post by cmerchant »

We're hopeful that will resolve your issue. Let us know when we can close this thread.
bosecorp
Posts: 929
Joined: Thu Jun 26, 2014 1:00 pm

Re: time outs while doing check on specific devices

Post by bosecorp »

yes, close the ticket.
abrist
Red Shirt
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Joined: Thu Nov 15, 2012 1:20 pm

Re: time outs while doing check on specific devices

Post by abrist »

Lockin' 'er up!
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