Nagios XI not Displaying graphs

[kmf]

Hi there
I'm running Nagios XI 2014R2.6, Centos 6.6 / 64bit.
I'm not seeing graphs for hosts and services, I have used the source installer, and it's a fresh install.

Any ideas on where to start looking?

Thanks

[kmf]

Must add that I disabled the Highcharts graphs and it worked, I did follow the faq on the website

[abrist]

Can you turn high chart back on, browse to a page where the highcharts graphs are broken, and then get a large tail of the apache error log?

Code: Select all

tail -25 /var/log/httpd/error_log

[kmf]

No errors /var/log/httpd/error_log, tested 2 browsers Firefox and Chrome

[abrist]

That is odd. Are the graphs completely blank, or do they have an error message where the plotting would normally appear? If there is an error message, could you post it here?
Also, are you running SSL? If so, you need to check the ssl error log instead.

[kmf]

No errors, no SSL

[lmiltchev]

Could you, please answer all of the abrist's questions.

Are the graphs completely blank...?

Can you show us a screenshot of what you see?

Also, run the following commands and show us the output in code wraps:

Code: Select all

ll -d /usr/local/nagiosxi/html/includes/components/highcharts
ll /usr/local/nagiosxi/html/includes/components/highcharts

[ssax]

Are you trying to view in an offline environment (no internet access)?

[kmf]

Here is a screenshot
The server is accessing the internet directly without a proxy

[kmf]

Code: Select all

ll -d /usr/local/nagiosxi/html/includes/components/highcharts
ll /usr/local/nagiosxi/html/includes/components/highcharts

Output:

Code: Select all

kmfcloud ~ # ll -d /usr/local/nagiosxi/html/includes/components/highcharts
drwxr-xr-x 3 nagios nagios 4096 Apr  1 15:03 /usr/local/nagiosxi/html/includes/components/highcharts
kmfcloud ~ # ll /usr/local/nagiosxi/html/includes/components/highcharts
total 16
drwxr-xr-x 3 nagios nagios 4096 Apr  1 15:08 exporting-server
-rwxr-xr-x 1 nagios nagios 4124 Apr  1 15:03 highcharts.inc.php
-rw-r--r-- 1 nagios nagios 3646 Apr  1 15:03 install-old.sh
kmfcloud ~ #