ftp backup stopped working

[WillemDH]

Tom,

Solved the permission issue. But I'm still having problems:

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tail -f /usr/local/nagiosxi/var/components/scheduledbackups.log
04-07-2015 11:26:01 DEBUG: Running scheduled FTP backup ...
04-07-2015 11:26:01 DEBUG: Sending create local backup command to CmdSubsystem
04-07-2015 11:50:10 ERROR: Scheduled FTP Backup Failed: Local file to transfer does not exist

While getting the error "04-07-2015 11:50:10 ERROR: Scheduled FTP Backup Failed: Local file to transfer does not exist", the backup was in fact still running. It took another 8 minutes before the local backup was created. So Like I said before I'm pretty sure the script is trying to ftp while the backup is not yet finished...

Grtz

Willem

[lmiltchev]

How long does it usually take to do the local backup? You can try removing "half-way-done" backups from the "/store/backups/nagiosxi/" (if you have any), then specifying a timeout for the scheduled backups by adding the following line to "/usr/local/nagiosxi/html/config.inc.php":

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$cfg['backup_timeout'] = 3600;

Note: This is just an example. You can use a different value, depending on your environment.

Restart apache so that changes can take effect:

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service httpd restart

Schedule a new FTP backup and see if the issue is fixed.

[WillemDH]

Last time I check, it was about 29 minutes it took to complete. But as said, it seems to me the local created backup is in fact complete. It is just trying to ftp before the backup is completed, hence the file does not yet exists.. I'll test you solution tomorrow though.

[cmerchant]

I will keep this thread open. Keep us updated.

[snapon_admin]

Willem, just FYI we had the same problem you're having but with SSH. We don't use FTP, we just SSH our backups to another server, but our backup also takes awhile (~40-60 minutes) so it would close the SSH session before the backup was completed. I modified the backup timeout option to something like 90 minutes and that solved our issue, so hopefully it'll work for you and FTP as well.

[cmerchant]

Thanks for the input on that timeout parameter. We'll let Willem give us an update when his backups run in the am. Thanks.

[WillemDH]

It seems adding

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$cfg['backup_timeout'] = 3600;

solved the issue. Please close this thread. It might be a good idea to set the above timeout by default?

Thanks all.

Willem