Nagios 2011R1.6 Waiting for Configuration Issue (SOLVED)

This support forum board is for support questions relating to Nagios XI, our flagship commercial network monitoring solution.
Locked
gglassman
Posts: 9
Joined: Wed Feb 23, 2011 3:40 pm

Nagios 2011R1.6 Waiting for Configuration Issue (SOLVED)

Post by gglassman »

Hello all,

We are in the process of setting up Nagios XI before we make the purchase. I'm running the downloaded VMware v2011R1.6 version and I'm getting the Waiting for configuration vitrifaction endless dots.

The install has not been modified. The only test was to remove the yahoo service that was pre-configured with this VMware image.

A side note, I did this same install back in January to run the trial while we were seeing if Nagios was a fit for our company. The VMware image was on the same server and we had no issues. Now downloading and installing version 2011R1.6 i'm seeing this verification issue and can't move forward.

Any help on this issue, I will be very grateful as I'd like to move forward and add our servers into Nagios XI and make a purchase.

Thank you,
Greg
You do not have the required permissions to view the files attached to this post.
Last edited by gglassman on Tue Aug 09, 2011 7:32 am, edited 1 time in total.
User avatar
lmiltchev
Former Nagios Staff
Posts: 13589
Joined: Mon May 23, 2011 12:15 pm

Re: VMware Nagios 2011R1.6 Waiting for Configuration Issue

Post by lmiltchev »

Are you using a local DNS name to access the Nagios XI server, or just
an IP address?

Can you send us the text output from the following two items.

Code: Select all

cd /usr/local/nagiosxi/scripts/
./reconfigure_nagios.sh 2> reconfig.txt
(You'll have to hit enter at the end to complete the process)

And then can you attempt to run the run the wizard again, but before you
complete the final stages, run:

Code: Select all

tail -f /usr/local/nagiosxi/var/cmdsubsys.log | tee subsys.txt
And then execute the final stage of the wizard.
Be sure to check out our Knowledgebase for helpful articles and solutions!
gglassman
Posts: 9
Joined: Wed Feb 23, 2011 3:40 pm

Re: VMware Nagios 2011R1.6 Waiting for Configuration Issue

Post by gglassman »

Thank you for posting and helping me out.

Before running the below tests I was using IP and DNS name to access Nagios XI Server.

Code: Select all

Here is the text output:
--2011-08-08 12:00:24--  http://localhost/nagiosql/index.php
Resolving localhost... 127.0.0.1
Connecting to localhost|127.0.0.1|:80... connected.
HTTP request sent, awaiting response... 302 Found
Location: http://localhost/nagiosql/admin.php [following]
--2011-08-08 12:00:24--  http://localhost/nagiosql/admin.php
Connecting to localhost|127.0.0.1|:80... connected.
HTTP request sent, awaiting response... 200 OK
Length: 5286 (5.2K) [text/html]
Saving to: `nagiosql.login'

     0K .....                                                 100%  656M=0s

2011-08-08 12:00:24 (656 MB/s) - `nagiosql.login' saved [5286/5286]

--2011-08-08 12:00:24--  http://localhost/nagiosql/index.php
Resolving localhost... 127.0.0.1
Connecting to localhost|127.0.0.1|:80... connected.
HTTP request sent, awaiting response... 302 Found
Location: http://localhost/nagiosql/admin.php [following]
--2011-08-08 12:00:24--  http://localhost/nagiosql/admin.php
Connecting to localhost|127.0.0.1|:80... connected.
HTTP request sent, awaiting response... 200 OK
Length: 5286 (5.2K) [text/html]
Saving to: `nagiosql.login'

     0K .....                                                 100%  690M=0s

2011-08-08 12:00:25 (690 MB/s) - `nagiosql.login' saved [5286/5286]

--2011-08-08 12:00:25--  http://localhost/nagiosql/admin/verify.php
Resolving localhost... 127.0.0.1
Connecting to localhost|127.0.0.1|:80... connected.
HTTP request sent, awaiting response... 200 OK
Length: 7096 (6.9K) [text/html]
Saving to: `nagiosql.export.monitoring'

     0K ......                                                100%  816M=0s

2011-08-08 12:00:25 (816 MB/s) - `nagiosql.export.monitoring' saved [7096/7096]

--2011-08-08 12:00:25--  http://localhost/nagiosql/admin/verify.php
Resolving localhost... 127.0.0.1
Connecting to localhost|127.0.0.1|:80... connected.
HTTP request sent, awaiting response... 200 OK
Length: 7400 (7.2K) [text/html]
Saving to: `nagiosql.export.additional'

     0K .......                                               100%  803M=0s

2011-08-08 12:00:25 (803 MB/s) - `nagiosql.export.additional' saved [7400/7400]

tar: Removing leading `/' from member names
After running the first set of code I went in and started to configure a client to monitor. First thing I noticed was after I put in the IP address and clicked next
the DNS name was populated instead of the IP address.

I ran the last bit of code at the final stage of the wizard and the waiting configuration was about 10 seconds.

Sooo. what ever the 2 bits of code that you had me enter it worked!!!

I thank you! and look forword to now purchasing Nagios XI.

Best regards,
Greg
User avatar
lmiltchev
Former Nagios Staff
Posts: 13589
Joined: Mon May 23, 2011 12:15 pm

Re: VMware Nagios 2011R1.6 Waiting for Configuration Issue

Post by lmiltchev »

Glad we could help!
Be sure to check out our Knowledgebase for helpful articles and solutions!
pdusza
Posts: 8
Joined: Mon Aug 01, 2011 12:47 pm

Re: Nagios 2011R1.6 Waiting for Configuration Issue (SOLVED)

Post by pdusza »

I have same issue, what exacty was done to solve the problem?
gglassman
Posts: 9
Joined: Wed Feb 23, 2011 3:40 pm

Re: Nagios 2011R1.6 Waiting for Configuration Issue (SOLVED)

Post by gglassman »

It seems to be a DNS issue with the VMware image.

Run the 2 steps above and this is what fixed the ............. issue.

Also, when you Add a new host and enter the IP address and click next you should now get the DNS name instead of the IP address. This was the first
hint that the above scripts fixed my issue.

Keep me posted on your issue.

Greg
Locked