Alert cannot acknowledge

[zaji_nms]

Dear Expert

Please advice where to look the issue, cannot Acknowledge the Alert. Any URL , advice, document to go through to resolve the issue?

It appears as though you do not have permission to submit the command you requested...
If you believe this is an error, check the HTTP server authentication requirements for accessing this CGI
and check the authorization options in your CGI configuration file.

Version 2.6 , newly upgraded from 1.8 and my rights having Admin privilege.

Regards

[ssax]

First, double check your user and make sure that "Has read-only access" is not checked.

Then follow the information below and post the results:

You may have an issue with the command pipe. Stop nagios, kill any secondary/zombie processes, and then start nagios and get a listing of the command pipe:

Code: Select all

ls -la /usr/local/nagios/var/rw/nagios.cmd
service nagios stop
ps -aef | grep nagios.cfg
killall nagios
ps -aef | grep nagios.cfg
service nagios start
ls -la /usr/local/nagios/var/rw/nagios.cmd

Also, what is your system umask?

Code: Select all

umask

[zaji_nms]

Dear Expert

Acknowledgement working fine from Mass Acknowledge option, so sure there is some bug some where, need to fix by Nagios Team.

Regards

[lmiltchev]

zaji_nms,

Can you run the commands that ssax asked you to run, and show us the output?

Code: Select all

ls -la /usr/local/nagios/var/rw/nagios.cmd
service nagios stop
ps -aef | grep nagios.cfg
killall nagios
ps -aef | grep nagios.cfg
service nagios start
ls -la /usr/local/nagios/var/rw/nagios.cmd
umask