Users missing from Deploy Dashboard

DigNetwerk · Post by **DigNetwerk** » Thu Apr 16, 2015 7:29 am

Hi,

We have 73 users, but only 68 are showing up in the "Deploy To Users" checklist on the "Deploy Dashboard" page.

So these accounts (among which is my own account, which I have already deleted and recreated), can't receive Dashboards from other users...

Greetings,

Michiel

tmcdonald · Post by **tmcdonald** » Thu Apr 16, 2015 9:04 am

What version of XI and the component do you have? The XI version is listed on the bottom of each page, and the component version can be found under Admin -> Manage Components.

DigNetwerk · Post by **DigNetwerk** » Fri Apr 17, 2015 2:39 am

I'm sorry, I should have mentioned this:

Nagios XI 2014R2.6

Dashboard Deployment Tool
Allows admins to deploy dashboards to other users.
Version: 1.2.1 Author: Nagios Enterprises, LLC

Post by **lmiltchev** » Fri Apr 17, 2015 9:02 am

We have 73 users, but only 68 are showing up in the "Deploy To Users" checklist on the "Deploy Dashboard" page.

Are these 73 users "xi users" or there are some, that are "contacts only"? The "xi users" and "contacts" are similar but not the same. For more info, review the following document:

http://assets.nagios.com/downloads/nagi ... ntacts.pdf

If you created a "contact only" by going to the CCM->Contacts->Add New, it wouldn't show up in the "Deploy To Users" section under the "Dashboard Deployment Tool".

Post by **WillemDH** » Sun Apr 19, 2015 1:55 am

Ludmill, Michiel is indeed talking about 73 xi users. He noticed the issue with his own account, which is also a user. He even tried recreating his user, but it didn't help. Grtz

Post by **BanditBBS** » Mon Apr 20, 2015 8:36 am

Just for troubleshooting information, I have 217 XI users and when logged in as myself, all but me are listed(which I assume is by design).

Good luck

jolson · Post by **jolson** » Mon Apr 20, 2015 9:37 am

Could you please show us your contacts configuration?

Code: Select all

cat /usr/local/nagios/etc/contacts.cfg

DigNetwerk · Post by **DigNetwerk** » Tue Apr 21, 2015 2:14 am

BanditBBS wrote:Just for troubleshooting information, I have 217 XI users and when logged in as myself, all but me are listed(which I assume is by design).

Good luck

Hi, we are trying to deploy from one user to another

(btw: send contacts in pm to jolson)

jolson · Post by **jolson** » Tue Apr 21, 2015 12:24 pm

I received your PM, and would like to request that you send a profile my way as well if possible. I'd like to test this in a lab on my end.

DigNetwerk · Post by **DigNetwerk** » Mon Apr 27, 2015 5:50 am

Hi,

Did you receive my PM? Any insights gained?

Michiel

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Users missing from Deploy Dashboard

Users missing from Deploy Dashboard

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