Acknowledgement issue in Nagios XI

This support forum board is for support questions relating to Nagios XI, our flagship commercial network monitoring solution.
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ganeshanrs1983
Posts: 55
Joined: Wed Jun 18, 2014 10:16 am

Acknowledgement issue in Nagios XI

Post by ganeshanrs1983 »

Team Need help ASAP.

1. Most of the warning and critical services are acknowledged but even though the users are getting alerts from the service those are acknowledged.
2. If we do acknowledgement for any critical and warning state we are not getting emails for the acknowledgement for what we did.

No problem in Mail server. Nearly 200 to 300 facing issues can someone help us ASAP plz...
jolson
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Joined: Thu Feb 12, 2015 12:40 pm

Re: Acknowledgement issue in Nagios XI

Post by jolson »

What does the 'is volatile' setting look like for the hosts/services in question?
2015-04-20 11_56_45-Nagios XI - Nagios Core Config Manager.png
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ganeshanrs1983
Posts: 55
Joined: Wed Jun 18, 2014 10:16 am

Re: Acknowledgement issue in Nagios XI

Post by ganeshanrs1983 »

This issue is resolved stopping all the nagios service on collector server expect gearman service.
jolson
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Posts: 2560
Joined: Thu Feb 12, 2015 12:40 pm

Re: Acknowledgement issue in Nagios XI

Post by jolson »

Alright - thank you for posting your resolution. Is this thread good to close?
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Show me a man who lives alone and has a perpetually clean kitchen, and 8 times out of 9 I'll show you a man with detestable spiritual qualities.
ganeshanrs1983
Posts: 55
Joined: Wed Jun 18, 2014 10:16 am

Re: Acknowledgement issue in Nagios XI

Post by ganeshanrs1983 »

Please close this thread. Issue is resolved.
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