Nagios XI unable to get traffic data from NA server

[bosecorp]

here is the link

https://x.x.x.x/nagiosna/index.php//gro ... 1%20second

[jolson]

If you use HTTP for that query instead of HTTPS, does it show up properly? If you have a rewrite rule in place, please turn it off for the purpose of this testing.

[bosecorp]

same result

[jolson]

The URL you supplied is identical to a working URL on my Network Analyzer.

Please navigate to Nagios Network Analyzer -> Source Groups -> All Sources
Input your query as follows, replacing x.x.x.x with the host you're trying to query from XI:

2015-04-22 12_19_05-Queries • Nagios Network Analyzer.png

Does anything show up?
Do any of your Network Graphs work from XI?

[lmiltchev]

Can you elaborate? What exactly did you do? Did you turn off SSL on the Nagios XI server, Nagios NA server or both? Did you clear the "Use SSL" check-box under the "Nagios Network Analyzer Component" settings page?

example01.PNG

I am able to recreate the issue if I select the "Use SSL" check-box. I am NOT using SSL on the NNA server, but I am using SSL on XI...

[bosecorp]

Yes, that is exactly what I did

[jolson]

Bosecorp, please follow the instructions I have provided above. Can you query for the device manually in NNA?

[bosecorp]

how do I ran the query manually?

[jolson]

Please navigate to Nagios Network Analyzer -> Source Groups -> All Sources
Input your query as follows, replacing x.x.x.x with the host you're trying to query from XI:

2015-04-22 12_19_05-Queries • Nagios Network Analyzer.png

Does anything show up?
Do any of your Network Graphs work from XI?

[bosecorp]

Yes, worked