how to change the default email notification format

[MSPk]

Hi Team,

We are using Nagios XI 2014 without enterprise edition. We are asked to change the default email format for the notifications that are sent out and I was wondering where/which notification we need to change to get that reflecting for all the users as notification management page is freezed.

[jolson]

notification management page is freezed.

What do you mean by this - you cannot make any edits to it? You might try restart httpd if it's frozen.

Code: Select all

service httpd restart

Any errors in the httpd error log?

Code: Select all

tail -n20 /var/log/httpd/error_log

You can also change user-level settings by clicking your name and selecting 'notification messages':

2015-05-07 10_14_56-Nagios XI - Account Information.png

[MSPk]

When I say the page is freezed, its not letting me do any changes as I believe it a feature only for Enterprise editions. I'm trying to do this by clicking on Admin->Notification Management and the page doesn't have the option to scroll down to change the email content.

I can change the notification message for a single user by clicking on the name of the user but I have around 40+ users and it is not a practical solution to login to each user and change the notification message

[jolson]

MSPk,

As this is an enterprise feature, you will need to activate the enterprise portion of your license to take advantage of it. I suggest mailing [email protected] to explain your situation - but really there's no way that I could help you work around this limitation, as it's purely license based. You will need to decide to either take advantage of user-level modifications or purchase the enterprise edition of Nagios XI.

Best,


Jesse