contact.cfg not updating

[jdalrymple]

Can you tell if it's rewriting the file?

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ll /usr/local/nagios/etc

will show the mtime.

If it's not getting modified at all can you try the delete/write/verify song and dance from within CCM?

Configure --> Core Configuration Manager --> Tools --> Write Config Files

[btemple]

time stamp change on the contacts.cfg after I ran the requested script...

but when I added a new contact via gui everything looked good but the contacts.cfg did not update.

[jdalrymple]

Hopefully it sticks. We've had some issues recently where apply config wasn't working but this was. Is this per-chance RHEL7 or CentOS7? That has been something of a common thread for this symptom.

[btemple]

CentOS release 6.6 (Final)

[btemple]

So that did not error ,
but the contact.cfg did not actually update with contact user I added

[tgriep]

Run this command in a shell on the Nagios XI server. Edit/add a contact and apply the configuration. Post the output from the tail command here.

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tail -f /usr/local/nagiosxi/var/cmdsubsys.log

[btemple]

Here you go.

[lmiltchev]

This didn't work as expected - let's try again. Run the following command to begin capturing log output:

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tail -f /usr/local/nagiosxi/var/cmdsubsys.log &> /tmp/cmd.txt

Apply Configuration from the web interface. After configuration has applied, press Ctrl+c to stop the log tail, and post the cmd.txt file that was generated by the above instructions in the "/tmp/" directory.

[btemple]

posted but it looks like same result

[lmiltchev]

This is very strange... To clarify - you ran:

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tail -f /usr/local/nagiosxi/var/cmdsubsys.log &> /tmp/cmd.txt

then you went to the web UI, and click on the "Apply Configuration" button.

example01.PNG

After you saw it was done

example02.PNG

you stopped the tail by going back to the terminal and pressing "Ctrl+c", and posted the cmd.txt file, correct?

What is the output of the following commands?

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ll -d /usr/local/nagios/var/rw
ll /usr/local/nagios/var/rw
grep nag /etc/group
chage -l nagios
chage -l apache
grep User_Alias /etc/sudoers
ll /etc/sudoers.d/