While apply downtime svc's re-appear in open service probs

[WillemDH]

Hello,

I've seen this issue for quite some time, but never had the time to make a thread about it. As we had an issue now with a colleague recreating an internal support ticket for a service in downtime, I decided to put this on the forum. While applying configuration, for 5 seconds in the apply step, services in downtime appear in the open service problems view. This can be confusing. Can you reproduce this?

Grtz

Willem

[lmiltchev]

Willem, I am not able to reproduce the issue. Can you describe in details all of the steps you take to reproduce the issue? Show us some screenshots as well.

While applying configuration, for 5 seconds in the apply step...

How long does it usually take to apply configuration in your environment?

[WillemDH]

Well I tried timing it a few times:

0-5 seconds: Waiting for configuration verification....... => hosts / services stay visible
6-16 seconds: Configuration applied successfully. => hosts / services not visible anymore
17th second: hosts / services become visible again inclusive the applied changes

I was not able to reproduce it. I'm a 100 % sure it happens though. I see it about once every two days. Next time I'll watch it more closely.

[lmiltchev]

I'm a 100 % sure it happens though. I see it about once every two days.

Next time it happens, take some screenshots and post them. Thanks!