Email Notifications Marked as High Importance

[jkinning]

When I receive email notifications from Nagios for Warnings and Critical Host/Services the email message is marked as High Importance. Is there a way to change that so only Critical events are marked that way? I have a rule setup for Nagios messages to get dropped to a Nagios folder within Outlook and it would be nice to just look at the High Importance red ! ones first but the way it is now they all are marked that way.

[lmiltchev]

You will be able to enable/disable the "high priority" emails in the next release of XI. For the time being, you could try modifying the "/usr/local/nagiosxi/html/includes/utils-email.inc.php" file (after line 90).

[jkinning]

I am not sure what I would add or modify within that code. Is there a guesstimate on the next release date?

[tmcdonald]

I don't have an exact date, but looking at our usual release cycle and taking into consideration some testing tasks we have gotten recently, it can't be too far off. A few months, it's going to be a fairly major release.

[jkinning]

OK. WIll this be the one that has Active Directory integration for users? The one where no local accounts will be necessary?

[lmiltchev]

Local users are necessary, but will be able to be automatically imported and synced with AD.

[jkinning]

You will be able to enable/disable the "high priority" emails in the next release of XI. For the time being, you could try modifying the "/usr/local/nagiosxi/html/includes/utils-email.inc.php" file (after line 90).

I don't want to foobar our system so what would I need to modify within that PHP file?

[lmiltchev]

You can try commenting out the whole section (dont' delete anything), so it is going to look like this:

// if (isset($opts["type"]) && $opts["type"] == "PROBLEM") {
// For most clients expecting the Priority header:
// 1 = High, 2 = Medium, 3 = Low
// $mail->Priority = 1;
// MS Outlook custom header
// May set to "Urgent" or "Highest" rather than "High"
// $mail->AddCustomHeader("X-MSMail-Priority: High");
// Not sure if Priority will also set the Importance header:
// $mail->AddCustomHeader("Importance: High");
// }

Let me know if this helped.

[jkinning]

This removed the ! Important identifier for all the email messages. I was looking to have the ! Important for just Critical messages and not the Warnings.

[ssax]

You could try changing it to:

Code: Select all

    if (strpos($mail->Subject, 'CRITICAL')) {
        // For most clients expecting the Priority header:
        // 1 = High, 2 = Medium, 3 = Low
        $mail->Priority = 1;
        // MS Outlook custom header
        // May set to "Urgent" or "Highest" rather than "High"
        $mail->AddCustomHeader("X-MSMail-Priority: High");
        // Not sure if Priority will also set the Importance header:
        $mail->AddCustomHeader("Importance: High");
    }