PDF Reports failing to generate

[derekb]

Sorry for the double post but I just realized something that may be helpful to know.

If I open up a service that's attached to a host, and click the Performance Graphs tab, I can save the performance graph as a PDF and it saves and renders correctly. Not sure if that is helpful information or not

[tgriep]

Run this command and post the output here.

Code: Select all

cat /etc/hosts

Does the name of the server and the IP address in the hosts file match the Program / External URL?

I quick test, delete the External URL, save it and see if the report works for you.

[derekb]

Run this command and post the output here.

Code: Select all

cat /etc/hosts

Does the name of the server and the IP address in the hosts file match the Program / External URL?

I quick test, delete the External URL, save it and see if the report works for you.

Deleting the external URL did not work, the report did not generate.

Code: Select all

[root@nagios ~]# cat /etc/hosts
127.0.0.1   localhost localhost.localdomain localhost4 localhost4.localdomain4
::1         localhost localhost.localdomain localhost6 localhost6.localdomain6

[tgriep]

Add the IP address and the hostname in the /etc/hosts file and see if the PDF is generated.

[derekb]

Add the IP address and the hostname in the /etc/hosts file and see if the PDF is generated.

That did the trick! Thank you kindly, sir!

[ssax]

Glad that's fixed, marking as resolved and locking the topic.