Not sending notification emails

[daveinvb]

I'm not getting notification emails. I have successfully sent and received a test email.

My Contact 'serverteam' has Host and Service notifications enabled, both with Timeperiod 24x7.
It uses xi_host_notification_handler and xi_service_notification_handler.
It is assigned to the contact group 'Server Team'.
That contact group is assigned to Host Template windows-server, which has notification period 24x7 and notification enabled.

Database Relationships for hosttemplate : windows-server
-Relation to Hostgroups, entry: windows-servers
-Relation to Hosttemplates, entry: generic-host

The host group windows-server contains all of our windows servers and services.
For example:
Database Relationships for hostgroup : windows-servers
-Relation to Services, entry: NT_CPU_Usage-CPU Usage
-Relation to Services, entry: NT_C_Drive-Drive C: Disk Usage

On my notifications page, it shows a notification though:
2015-06-22 11:58:08 K201 Drive C: Disk Usage Service Problem No WARNING serverteam

I don't know where else to look. Any suggestions?

[tgriep]

If you are using a SMTP server for email, you can check this log file for any errors.

Code: Select all

/usr/local/nagiosxi/tmp/phpmailer.log

If you are using sendmail for email, check this log file

Code: Select all

/var/log/maillog

Can you post how the email settings are configured on your system?

[daveinvb]

Thank you.

This issue was an Outlook issue. I had it set to send to a distribution list and the list was configured to only receive emails from members on the list.

[tmcdonald]

I'll be closing this thread now, but feel free to open another if you need anything in the future!