check_snmp, performance graph and graph explorer discrepancy

[kulcatz]

Hi,

We have a linux box being monitored in nagiosxi. One of its services configured is Active Sessions. We are getting the values correctly, however the value in graph explorer is different.

when run via command line:

$ /usr/local/nagios/libexec/check_snmp -H x.x.x.x -P 2c -o globalStatActiveCalls.summaryPeriod1Current5Minutes -m /usr/share/snmp/mibs/perimeta.mib
SNMP OK - 4 | PERIMETA-MIB::globalStatActiveCalls.summaryPeriod1Current5Minutes=4c

in GUI mode:

2.PNG

Performance Graph does not show for this service.

1.PNG

Graph Explorer Value is different:

3.PNG

Thanks in advance for those who will help.

[tgriep]

We are currently looking at the issue that you are experiencing with the graphs.
Can you upload the xml and rrd files for that service that is failing to this post so we can use them for debugging this issue?

[kulcatz]

We are currently looking at the issue that you are experiencing with the graphs.
Can you upload the xml and rrd files for that service that is failing to this post so we can use them for debugging this issue?

Where can I find those?

[tgriep]

In the following folder

Code: Select all

/usr/local/nagios/share/perfdata/

Find your host name and change to that folder and you should see the files in there.

[tgriep]

We have a fix for the SNMP counter's not graphing correctly in XI. Here is the link to the instructions on how to resolve the issue.
https://support.nagios.com/forum/viewto ... 65#p146465