Plugins won't install through web interface.

[Berto]

Hello,

I found a plugin in the Nagios Exchange that I would like to use and used these instructions https://assets.nagios.com/downloads/nag ... ios-XI.pdf for installing. When I click on the 'upload' button I get an error stating that plugin couldn't install - directory permissions may be incorrect.

I found this forum chat dealing with the issue https://support.nagios.com/forum/viewto ... 784#p12030 and tried following the methods that were listed. I don't see the fixperms.sh script in /usr/local/nagiosxi/scripts/ but I tried the rest without success. Not sure if the script is the missing link to my problem.

--Berto

[Box293]

Can you please post the results of these commands:

Code: Select all

ls -al /usr/local/nagios/libexec/
grep nagios /etc/group

Also, can you please provide us with the link to the plugin you found so we can test it uploads OK.

What version of Nagios XI are you using?

[Berto]

Here is the requested output.

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[root~]# ls -al /usr/local/nagios/libexec/
total 9128
drwxrwxr-x 2 nagios nagios   4096 Aug  8 11:53 .
drwxr-xr-x 9 root   root     4096 Aug  8 11:51 ..
-rwxr-xr-x 1 root   root   179386 Aug  8 11:51 check_apt
-rwxr-xr-x 1 root   root     6897 Aug  8 11:51 check_asterisk.pl
-rwxr-xr-x 1 root   root     4173 Aug  8 11:52 check_bl
-rwxr-xr-x 1 root   root     2287 Aug  8 11:52 check_bpi.php
-rwxr-xr-x 1 root   root     2252 Aug  8 11:51 check_breeze
-rwxr-xr-x 1 root   root   179811 Aug  8 11:51 check_by_ssh
lrwxrwxrwx 1 root   root        9 Aug  8 11:51 check_clamd -> check_tcp
-rwxr-xr-x 1 root   root   137133 Aug  8 11:51 check_cluster
-r-sr-xr-x 1 root   root   175434 Aug  8 11:51 check_dhcp
-rwxr-xr-x 1 root   root   174533 Aug  8 11:51 check_dig
-rwxr-xr-x 1 root   root     3861 Aug  8 11:51 check_dir
-rwxr-xr-x 1 root   root   193508 Aug  8 11:51 check_disk
-rwxr-xr-x 1 root   root     9290 Aug  8 11:51 check_disk_smb
-rwxr-xr-x 1 root   root   189187 Aug  8 11:51 check_dns
-rwxr-xr-x 1 root   root     8515 Aug  8 11:52 check_domain.php
-rwxr-xr-x 1 root   root    85171 Aug  8 11:51 check_dummy
-rwxr-xr-x 1 root   root     5625 Aug  8 11:52 check_em01.pl
-rwxr-xr-x 1 root   root    38345 Aug  8 11:52 check_email_delivery
-rwxr-xr-x 1 root   root    20511 Aug  8 11:52 check_email_delivery_epn
-rwxr-xr-x 1 root   root    20039 Aug  8 11:51 check_email_loop.pl
-rwxr-xr-x 1 root   root    82841 Aug  8 11:53 check_esx3.pl
-rwxr-xr-x 1 root   root     3350 Aug  8 11:51 check_file_age
-rwxr-xr-x 1 root   root     6316 Aug  8 11:51 check_flexlm
-rwxr-xr-x 1 root   root   180909 Aug  8 11:51 check_fping
lrwxrwxrwx 1 root   root        9 Aug  8 11:51 check_ftp -> check_tcp
-rwxr-xr-x 1 root   root     3446 Aug  8 11:52 check_ftp_fully
-rwxr-xr-x 1 root   root   175504 Aug  8 11:51 check_hpjd
-rwxr-xr-x 1 root   root   335996 Aug  8 11:51 check_http
-r-sr-xr-x 1 root   root   182091 Aug  8 11:51 check_icmp
-rwxr-xr-x 1 root   root   146251 Aug  8 11:51 check_ide_smart
-rwxr-xr-x 1 root   root     1794 Aug  8 11:53 check_ifoperstatnag
-rwxr-xr-x 1 root   root    15124 Aug  8 11:51 check_ifoperstatus
-rwxr-xr-x 1 root   root    12601 Aug  8 11:51 check_ifstatus
lrwxrwxrwx 1 root   root        9 Aug  8 11:51 check_imap -> check_tcp
-rwxr-xr-x 1 root   root    35413 Aug  8 11:52 check_imap_receive
-rwxr-xr-x 1 root   root    15576 Aug  8 11:52 check_imap_receive_epn
-rwxr-xr-x 1 root   root     6888 Aug  8 11:51 check_ircd
lrwxrwxrwx 1 root   root        9 Aug  8 11:51 check_jabber -> check_tcp
-rwxr-xr-x 1 root   root   157786 Aug  8 11:51 check_ldap
lrwxrwxrwx 1 root   root       10 Aug  8 11:51 check_ldaps -> check_ldap
-rwxr-xr-x 1 root   root   158188 Aug  8 11:51 check_load
-rwxr-xr-x 1 root   root     5989 Aug  8 11:51 check_log
-rwxr-xr-x 1 root   root    21481 Aug  8 11:51 check_mailq
-rwxr-xr-x 1 root   root    56350 Aug  8 11:52 check_mongodb.py
-rwxr-xr-x 1 root   root   144365 Aug  8 11:51 check_mrtg
-rwxr-xr-x 1 root   root   145410 Aug  8 11:51 check_mrtgtraf
-rwxr-xr-x 1 root   root    17546 Aug  8 11:52 check_mssql
-rwxr-xr-x 1 root   root    14446 Aug  8 11:52 check_mssql_database.py
-rwxr-xr-x 1 root   root    20473 Aug  8 11:52 check_mssql_server.py
-rwxr-xr-x 1 root   root   190960 Aug  8 11:51 check_mysql
-rwxr-xr-x 1 root   root   122024 Aug  8 11:51 check_mysql_health
-rwxr-xr-x 1 root   root   175430 Aug  8 11:51 check_mysql_query
-rwxr-xr-x 1 root   root   157502 Aug  8 11:51 check_nagios
-rwxr-xr-x 1 root   root    14602 Aug  8 11:52 check_nagioslogserver.php
-rwxr-xr-x 1 root   root     7465 Aug  8 11:52 check_nagios_performance.php
-rwxr-xr-x 1 root   root    20661 Aug  8 11:52 check_nagiosxiserver.php
-rwxr-xr-x 1 root   root     4283 Aug  8 11:52 check_ncpa.py
-rwxr-xr-x 1 root   root    10037 Aug  8 11:52 check_nna.py
lrwxrwxrwx 1 root   root        9 Aug  8 11:51 check_nntp -> check_tcp
lrwxrwxrwx 1 root   root        9 Aug  8 11:51 check_nntps -> check_tcp
-rwxrwxr-x 1 nagios nagios  76841 Aug  8 11:51 check_nrpe
-rwxr-xr-x 1 root   root   179898 Aug  8 11:51 check_nt
-rwxr-xr-x 1 root   root   184233 Aug  8 11:51 check_ntp
-rwxr-xr-x 1 root   root   173238 Aug  8 11:51 check_ntp_peer
-rwxr-xr-x 1 root   root   171491 Aug  8 11:51 check_ntp_time
-rwxr-xr-x 1 root   root   212455 Aug  8 11:51 check_nwstat
-rwxr-xr-x 1 root   root     8779 Aug  8 11:51 check_oracle
-rwxr-xr-x 1 root   root   160229 Aug  8 11:51 check_overcr
-rwxr-xr-x 1 root   root   164331 Aug  8 11:51 check_pgsql
-rwxr-xr-x 1 root   root   183778 Aug  8 11:51 check_ping
-rwxr-xr-x 1 nagios nagios   6183 Aug  8 11:51 check_pnp_rrds.pl
lrwxrwxrwx 1 root   root        9 Aug  8 11:51 check_pop -> check_tcp
-rwxr-xr-x 1 root   root   388326 Aug  8 11:52 check_postgres.pl
-rwxr-xr-x 1 root   root   187057 Aug  8 11:51 check_procs
-rwxr-xr-x 1 root   root    29938 Aug  8 11:53 check_radius_adv
-rwxr-xr-x 1 root   root   157687 Aug  8 11:51 check_real
-rwxr-xr-x 1 root   root     9582 Aug  8 11:51 check_rpc
-rwxr-xr-x 1 root   root     9743 Aug  8 11:51 check_rrdtraf
-rwxr-xr-x 1 root   root     5299 Aug  8 11:51 check_rrdtraf.php
-rwxr-xr-x 1 root   root     1453 Aug  8 11:51 check_sensors
lrwxrwxrwx 1 root   root        9 Aug  8 11:51 check_simap -> check_tcp
-rw-r--r-- 1 root   root     7599 Aug  8 11:51 check_sip
-rwxr-xr-x 1 root   root   247954 Aug  8 11:51 check_smtp
-rwxr-xr-x 1 root   root    20226 Aug  8 11:52 check_smtp_send
-rwxr-xr-x 1 root   root    10440 Aug  8 11:52 check_smtp_send_epn
-rwxr-xr-x 1 root   root   251361 Aug  8 11:51 check_snmp
-rwxr-xr-x 1 root   root    10951 Aug  8 11:51 check_snmp_boostedge.pl
-rwxr-xr-x 1 root   root    17866 Aug  8 11:51 check_snmp_cpfw.pl
-rwxr-xr-x 1 root   root     8747 Aug  8 11:51 check_snmp_css_main.pl
-rwxr-xr-x 1 root   root    16786 Aug  8 11:51 check_snmp_css.pl
-rwxr-xr-x 1 root   root    33562 Aug  8 11:51 check_snmp_env.pl
-rwxr-xr-x 1 root   root    23464 Aug  8 11:53 check_snmp_generic.pl
-rwxr-xr-x 1 root   root    31919 Aug  8 11:51 check_snmp_int.pl
-rwxr-xr-x 1 root   root    10108 Aug  8 11:51 check_snmp_linkproof_nhr.pl
-rwxr-xr-x 1 root   root    22839 Aug  8 11:53 check_snmp_load.pl
-rwxr-xr-x 1 root   root    23886 Aug  8 11:52 check_snmp_load_wizard.pl
-rwxr-xr-x 1 root   root    18734 Aug  8 11:51 check_snmp_mem.pl
-rwxr-xr-x 1 root   root    11898 Aug  8 11:51 check_snmp_nsbox.pl
-rwxr-xr-x 1 root   root    26182 Aug  8 11:53 check_snmp_process.pl
-rwxr-xr-x 1 root   root    26183 Aug  8 11:52 check_snmp_process_wizard.pl
-rwxr-xr-x 1 root   root    25483 Aug  8 11:53 check_snmp_storage.pl
-rwxr-xr-x 1 root   root    25484 Aug  8 11:52 check_snmp_storage_wizard.pl
-rwxr-xr-x 1 root   root    14489 Aug  8 11:51 check_snmp_vrrp.pl
-rwxr-xr-x 1 root   root    12058 Aug  8 11:53 check_snmp_win.pl
lrwxrwxrwx 1 root   root        9 Aug  8 11:51 check_spop -> check_tcp
-rwxr-xr-x 1 root   root   155515 Aug  8 11:51 check_ssh
-rwxr-xr-x 1 root   root     8337 Aug  8 11:53 check_ssh_expect.pl
lrwxrwxrwx 1 root   root        9 Aug  8 11:51 check_ssmtp -> check_tcp
-rwxr-xr-x 1 root   root   141193 Aug  8 11:51 check_swap
-rwxr-xr-x 1 root   root   230877 Aug  8 11:51 check_tcp
-rwxr-xr-x 1 root   root   156673 Aug  8 11:51 check_time
lrwxrwxrwx 1 root   root        9 Aug  8 11:51 check_udp -> check_tcp
-rwxr-xr-x 1 root   root   168677 Aug  8 11:51 check_ups
-rwxr-xr-x 1 root   root   138067 Aug  8 11:51 check_uptime
-rwxr-xr-x 1 root   root   136217 Aug  8 11:51 check_users
-rwxr-xr-x 1 root   root     2937 Aug  8 11:51 check_wave
-rwxr-xr-x 1 root   root      307 Aug  8 11:51 check_webinject.sh
-rwxr-xr-x 1 root   root     7065 Aug  8 11:53 check_win_snmp_disk.pl
-rwxr-xr-x 1 root   root     2405 Aug  8 11:53 check_wmi_plus.conf
-rwxr-xr-x 1 root   root    64477 Aug  8 11:53 check_wmi_plus.ini
-rwxr-xr-x 1 root   root   237155 Aug  8 11:53 check_wmi_plus.pl
-rwxr-xr-x 1 root   root   131646 Aug  8 11:51 negate
-rwxr-xr-x 1 nagios nagios  42802 Aug  8 11:51 process_perfdata.pl
-rwxr-xr-x 1 root   root    64714 Aug  8 11:51 send_nsca
-rwxr-xr-x 1 root   root   125892 Aug  8 11:51 urlize
-rwxr-xr-x 1 root   root     1913 Aug  8 11:51 utils.pm
-rwxr-xr-x 1 root   root     2791 Aug  8 11:51 utils.sh

Here is the link to the plugin...https://exchange.nagios.org/directory/P ... ne/details

Nagios XI version is 2014R2.7

/etc/group doesn't have nagios as I created an LDAP group for nagios, does it need to be in /etc/group?

--Berto

[tgriep]

Below is the default groups created in the /etc/group file.

Code: Select all

nagios:x:500:nagios,apache,snmptt
nagcmd:x:501:nagios,apache,snmptt

Try and recreate that using the LDAP account and see if that fixes it for you.

[Berto]

I changed /etc/group but I'm still getting "Plugin could not be installed - directory permissions may be incorrect."

--Berto

[tgriep]

Try running to see if this fixes the permissions for you.

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cd /usr/local/nagiosxi/scripts/                                                                                                                                                 
./reset_config_perms.sh

Run the following and post the output here if it still fails.

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ll /usr/local/nagios
grep nag /etc/group
grep nag /etc/passwd

[Berto]

I still get the same error after running reset_config_perms.sh

Here is the output requested;

[root@scripts]# ll /usr/local/nagios
total 28
drwxrwxr-x 2 nagios nagios 4096 Aug 8 11:51 bin
drwsrwsr-x 7 apache nagios 4096 Aug 8 13:13 etc
drwxr-xr-x 2 root root 4096 Aug 8 11:51 include
drwxrwxr-x 2 nagios nagios 4096 Aug 12 17:39 libexec
drwxrwxr-x 2 nagios nagios 4096 Aug 8 11:50 sbin
drwxrwxr-x 14 nagios nagios 4096 Aug 8 11:52 share
drwxrwxr-x 6 nagios nagios 4096 Aug 12 19:17 var

I created in LDAP a user nagios and groups for nagios so /etc/group and /etc/passwd would be empty.

--Berto

[tgriep]

Can you tail the Apache error log while you try to upload the plugin and post the output?

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tail -f /var/log/httpd/error_log

Another option is that you can use Secure Copy to copy the plugin manually to the system.
This is the folder where you copy the plugin to.

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/usr/local/nagios/libexec

Can you create the entries in the /etc/group file like my example to see it that fixes it?

[Berto]

Here is the requested output.

tail -f /var/log/httpd/error_log

[Thu Aug 13 15:52:56 2015] [error] [client 158.147.155.65] PHP Notice: Undefined variable: sync_table_status in /usr/lo cal/nagiosxi/html/includes/components/ccm/page_templates/ccm_table.php on line 196, referer: http://lnsvr0615.gcsd.harri s.com/nagiosxi/includes/components/ccm/xi-index.php
[Thu Aug 13 15:52:58 2015] [error] [client 158.147.155.65] PHP Notice: Undefined variable: ac_needed_js_inject in /usr/ local/nagiosxi/html/includes/components/ccm/page_templates/ccm_table.php on line 176, referer: http://lnsvr0615.gcsd.har ris.com/nagiosxi/includes/components/ccm/xi-index.php
[Thu Aug 13 15:52:58 2015] [error] [client 158.147.155.65] PHP Notice: Undefined variable: sync_table_status in /usr/lo cal/nagiosxi/html/includes/components/ccm/page_templates/ccm_table.php on line 196, referer: http://lnsvr0615.gcsd.harri s.com/nagiosxi/includes/components/ccm/xi-index.php
[Thu Aug 13 15:53:48 2015] [error] [client 127.0.0.1] PHP Notice: Undefined index: language in /usr/local/nagiosxi/html /includes/components/ccm/includes/common_functions.inc.php on line 710
[Thu Aug 13 15:53:48 2015] [error] [client 127.0.0.1] PHP Notice: Undefined index: language in /usr/local/nagiosxi/html /includes/components/ccm/includes/common_functions.inc.php on line 711
[Thu Aug 13 15:53:49 2015] [error] [client 127.0.0.1] PHP Notice: Undefined index: language in /usr/local/nagiosxi/html /includes/components/ccm/includes/common_functions.inc.php on line 710
[Thu Aug 13 15:53:49 2015] [error] [client 127.0.0.1] PHP Notice: Undefined index: language in /usr/local/nagiosxi/html /includes/components/ccm/includes/common_functions.inc.php on line 711
[Thu Aug 13 15:55:40 2015] [error] [client 158.147.155.65] PHP Notice: Undefined variable: ac_needed_js_inject in /usr/ local/nagiosxi/html/includes/components/ccm/page_templates/ccm_table.php on line 176, referer: http://lnsvr0615.gcsd.har ris.com/nagiosxi/includes/components/ccm/xi-index.php
[Thu Aug 13 15:55:58 2015] [error] [client 127.0.0.1] PHP Notice: Undefined index: language in /usr/local/nagiosxi/html /includes/components/ccm/includes/common_functions.inc.php on line 710
[Thu Aug 13 15:55:58 2015] [error] [client 127.0.0.1] PHP Notice: Undefined index: language in /usr/local/nagiosxi/html /includes/components/ccm/includes/common_functions.inc.php on line 711

I did add the entries to /etc/group but I still got the error.

--Berto

[tgriep]

Can you run the following and post the output here?

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ll /usr/local/nagios/libexec/