Unable to acknowledge down host in Mozilla Firefox

[uhiadmin]

Linux Distribution and version?
1. Cent OS 5.5 / 64 Bit
2. Manual Install
3. Gnome installed

To Nagios XI Tech Support Specialist:

I am unable to acknowledge a host problem from the "Quick Actions" box in Mozilla Firefox. This is not an issue when I use Internet Explorer. This issue did not exist before the upgrade to Nagios XI 2011R1.7. What can I do to fix this, so I can start to acknowledge in Firefox instead of Internet Explorer?

[lmiltchev]

Do you get any error messages or nothing happens when you click on the "Acknowledge this problem" action button?
Can you try: right-click->This Frame->Open Frame in New Window? Does the button work now?

[nscott]

uhiadmin,

Are you unable to click the link or does it give you some failure message? What version of Firefox are you using?

[uhiadmin]

Hi Scott,
Nothing happens and no error message. On the other hand, the Nagios is doing fine with the monitoring hosts status. I just cannot acknowledge them in Mozilla Firefox. Is this a bug with the new update?

[lmiltchev]

uhiadmin,

Did you try: right-click->This Frame->Open Frame in New Window?