GUI widgets are frozen

This support forum board is for support questions relating to Nagios XI, our flagship commercial network monitoring solution.
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cwscribner
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Location: Patten, ME
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GUI widgets are frozen

Post by cwscribner »

Hi all.

The title pretty much says it all. The widgets on the home screen that show system loads and device totals are frozen. They've been showing the same incorrect numbers for 2 days now even after restarting nagiosxi, nagios, nagiosql, and running reconfigure_nagios.sh. Thoughts?
agriffin
Posts: 876
Joined: Mon May 09, 2011 9:36 am

Re: GUI widgets are frozen

Post by agriffin »

Do the correct numbers display elsewhere in Nagios XI (e.g. under the service detail screen)?
cwscribner
Posts: 316
Joined: Thu Mar 31, 2011 9:54 am
Location: Patten, ME
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Re: GUI widgets are frozen

Post by cwscribner »

Not consistently. Nor do the ones on the home screen display the correct numbers consistently. On several occasions, I've run reconfigure_nagios.sh and had a higher total than what was showing in the GUI.
mguthrie
Posts: 4380
Joined: Mon Jun 14, 2010 10:21 am

Re: GUI widgets are frozen

Post by mguthrie »

Are you using the memcached modifications for XI?
cwscribner
Posts: 316
Joined: Thu Mar 31, 2011 9:54 am
Location: Patten, ME
Contact:

Re: GUI widgets are frozen

Post by cwscribner »

I got the widgets working after upgrading but I have a new issue. I'll open a new thread.
mguthrie
Posts: 4380
Joined: Mon Jun 14, 2010 10:21 am

Re: GUI widgets are frozen

Post by mguthrie »

Ok, thanks for the update.
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