Your session has timed out.

[ranjitw]

Please find below requested outputs:

grep perfdata /usr/local/nagios/etc/pnp/process_perfdata.cfg# Config File for process_perfdata.pl
# $Id: process_perfdata.cfg-sample.in 520 2008-09-16 12:50:10Z pitchfork $
# process_perfdata.pl Timout
RRDPATH = /usr/local/nagios/share/perfdata
LOG_FILE = /usr/local/nagios/var/perfdata.log
You have new mail in /var/mail/root


ls -l /usr/local/nagios/var/total 3196
drwxrwxr-x 2 nagios nagios 4096 Sep 13 23:59 archives
-rw-r--r-- 1 nagios nagios 0 Sep 14 07:57 host-perfdata
-rw-r--r-- 1 nagios nagios 34 Sep 11 09:34 nagios.configtest
-rw-r--r-- 1 nagios nagios 6 Sep 11 09:34 nagios.lock
-rw-r--r-- 1 nagios nagios 449032 Sep 14 07:57 nagios.log
srwxr-xr-x 1 nagios nagios 0 Sep 8 16:35 ndo.sock
-rw-r--r-- 1 nagios nagios 5 Sep 8 16:35 ndo2db.lock
-rw-r--r-- 1 nagios nagios 0 Sep 11 09:34 ndomod.tmp
-rw-r--r-- 1 nagios nagios 2479384 Sep 11 08:00 npcd.log
-rw-r--r-- 1 nagios nagios 69378 Sep 11 09:34 objects.cache
-rw-r--r-- 1 nagios nagios 69378 Sep 11 09:34 objects.precache
-rw------- 1 nagios nagios 78600 Sep 14 07:34 retention.dat
drwxrwsr-x 2 nagios nagcmd 4096 Sep 11 09:34 rw
-rw-r--r-- 1 nagios nagios 1621 Sep 14 07:57 service-perfdata
drwxr-xr-x 5 nagios nagios 4096 Aug 4 12:04 spool
drwxr-xr-x 2 nagios nagios 4096 Sep 8 16:25 stats
-rw-rw-r-- 1 nagios nagios 78848 Sep 14 07:57 status.dat

[tgriep]

It could be that the log_level is set to silent so that is why the perfdata.log file is not in that folder.
If you want, you can check it by running the following.

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grep LOG_LEVEL /usr/local/nagios/etc/pnp/process_perfdata.cfg

Here are what the settings mean.

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Loglevel 0=silent 1=normal 2=debug

If it is set to slient, you can change that entry to 1 to enable normal logging.

[ranjitw]

Hi,

Currently the log_level is set to 0 I have now set the log_level to 1.

grep LOG_LEVEL /usr/local/nagios/etc/pnp/process_perfdata.cfg
LOG_LEVEL = 0

perfdata.log file is not yet created under below location. What kind of activity do I need to perform for getting it logged?

/usr/local/nagios/var/

Many thanks,
Regards,
Ranjit W

[Box293]

Try restarting npcd:

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service npcd restart

If that doesn't work you may have too many spooled performance data files to process, please run these commands on your Nagios XI host and send the output:

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ls -al /usr/local/nagios/var/spool/perfdata/ | wc -l

ls -al /usr/local/nagios/var/spool/xidpe/ | wc -l

[ranjitw]

Hi Box293 ,

I have restarted npcd service but still the perfdata.log file is not yet created under /usr/local/nagios/var/

Below is the output for commands:

ls -al /usr/local/nagios/var/spool/perfdata/ | wc -l
9248

ls -al /usr/local/nagios/var/spool/xidpe/ | wc -l
77111

Regards,
Ranjit W

[tgriep]

Can you run the following commands again and post the output so we can see if the number of files are different in those folders?
We want to check to see if they are decreasing as that will tell us that the performance data is getting processed.

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ls -al /usr/local/nagios/var/spool/perfdata/ | wc -l
ls -al /usr/local/nagios/var/spool/xidpe/ | wc -l

Can you run this command so we can see the npcd log entries?

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tail -50 /usr/local/nagios/var/npcd.log

The perfdata.log file is generated by the process_perfdata perl script that is run by the nagios process.
Can you post your nagios.cfg file so we can review it?

[ranjitw]

Hi ,

I have run the below commands again and the output is as follows :

ls -al /usr/local/nagios/var/spool/perfdata/ | wc -l
9248

ls -al /usr/local/nagios/var/spool/xidpe/ | wc -l
87338

I am attaching the nagios.cfg file and tail -50 /usr/local/nagios/var/npcd.log outputs.

Regards,
Ranjit W

[Box293]

It looks like the spooled files are increasing. Let's delete the spooled files and see if that fixes the problem:

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cd /usr/local/nagios/var/spool/perfdata/
for f in *; do rm -f $f; done

Wait, this may take some time

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cd /usr/local/nagios/var/spool/xidpe/
for f in *; do rm -f $f; done

Wait, this may take some time

[ranjitw]

Hi Box293 ,

I have performed the activities mentioned below but still perfdata.log file is not yet created under /usr/local/nagios/var/

Regards,
Ranjit W

[tgriep]

Can you upload the following files? They are the config settings and the perl script that should create / log the performance entries to the log file.

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/usr/local/nagios/etc/pnp/process_perfdata.cfg
/usr/local/nagios/libexec/process_perfdata.pl