Reports section on side bar

[sinkak]

Reports section on sidebar is not generating any reports.

its loading for a very long time and time out.

timeout.png (7.16 KiB) Viewed 4553 times

Is there any configuration did i miss during initial set up?

Thank You

[lmiltchev]

This sounds like a networking issue. What is the Nagios Xi version that you are currently using? Are you using SSL or proxy? Run the following commands and show us the output in code wraps:

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service httpd restart
tail -100 /var/log/httpd/error_log

[sinkak]

nagios Version 4.0.8

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ubuntu@nagios:~$ service httpd restart
httpd: unrecognized service

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ubuntu@nagios:~$ tail -100 /var/log/httpd/error_log
tail: cannot open ‘/var/log/httpd/error_log’ for reading: No such file or directory

[hsmith]

Hi,

You posted in the Nagios XI forum, but you said you're running 4.0.8, which is core. Is this the core component of XI, or should I move this post to the appropriate forum?

Also, since you're on Ubuntu, it would be service apache2 restart instead of httpd.

[sinkak]

i dont know the difference between core component and nagiosXI. Please move this to appropriate form if needed.

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ail -100 /var/log/apache2/error.log
[Wed Sep 30 19:55:15.640635 2015] [mpm_prefork:notice] [pid 24637] AH00169: caught SIGTERM, shutting down
[Wed Sep 30 19:55:16.695004 2015] [mpm_prefork:notice] [pid 29346] AH00163: Apache/2.4.7 (Ubuntu) PHP/5.5.9-1ubuntu4.11 configured -- resuming normal operations
[Wed Sep 30 19:55:16.695044 2015] [core:notice] [pid 29346] AH00094: Command line: '/usr/sbin/apache2'

[lmiltchev]

i dont know the difference between core component and nagiosXI. Please move this to appropriate form if needed.

Nagios Core is a free monitoring solution. Nagios XI is our paid, commercial product. I am moving your post to the Nagios Core forum.

[sinkak]

Now this is in correct forum
Please explain why reports section is failing?

[hsmith]

Are you running on a proxy/SSL?

[sinkak]

NO i am running directly on Nagios server itself.

[tmcdonald]

To clarify, is there a proxy (or firewall, IDS, cache, etc.) in between your browser and the Nagios server? I would ask your network team if you are unsure. The error you are receiving I have usually seen as a result of a misconfigured proxy, or caching.