Operattion screen issue

[DennisPR]

Hi,

I've upgraded our Nagios XI test server to Nagios XI 5R1.0.
Although 79/81 machines are online it still shows all machines in red ?

OpScreen.png

Same for the services...
The operations center show the correct information

OpsCenter.png

Has anyone else got the same issue ?

[lmiltchev]

I haven't been able to recreate the issue.

Have you made any mods to the "Operations Screen" component? What is the component's version that you are currently using? Have you tried stopping/starting services to see if this is going to fix the issue?

Code: Select all

service nagios stop
killall nagios
service ndo2db stop
service ndo2db start
service nagios start

[DennisPR]

Hi,

I haven's changed anything to the original component and I'm using version 1.7.4.
Stopping and starting the service gave the following output

Code: Select all

[root@Myserver ~]# service nagios stop
Stopping nagios:. done.
[root@Myserver ~]# killall nagios
[root@Myserver ~]# service ndo2db stop
Stopping ndo2db: head: cannot open `/usr/local/nagios/var/ndo2db.lock' for reading: No such file or directory
done.
[root@Myserver ~]# service ndo2db start
Starting ndo2db: done.
[root@Myserver ~]# service nagios start
Starting nagios: done.
[root@Myserver ~]# ll /usr/local/nagios/var/ndo2db.lock
-rw-r--r-- 1 nagios nagios 5 Oct  5 09:21 /usr/local/nagios/var/ndo2db.lock

It seems there is a new feature to click show/hide handled on the operations screen.
If I click hide handled it shows the correct information ?
I don't know about any "handled issues" on all the hosts

[hsmith]

Hi Dennis,

1.7.5 should show up as an update in awhile. It was just pushed out by the developers, and should address this issue. I can't tell you exactly how long it is going to take for it to show up, but it will eventually!

[DennisPR]

Hi,

I've donwloaded and installed version 1.7.5 of the component and everything works fine now.
Thank you once again for the fast respons and support !

[hsmith]

Glad to hear that this one worked! I just installed it this morning myself. I'll go ahead and lock this topic since it is resolved.