INSTALLATION ERROR! - Nagios XI installation

This support forum board is for support questions relating to Nagios XI, our flagship commercial network monitoring solution.
amit.ahuja
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Re: INSTALLATION ERROR! - Nagios XI installation

Post by amit.ahuja »

Thanks Guys,

I mentioned this to our team to add in there proxy and this is response what we got -

We can get our proxy information added to other files as well which has been mentioned by Nagios however as you know the repositories which gets added is communicating to nagios portal and other software sites to download the packages which has to be added to the allowed list in our proxy, we may need it.

Can you please help with this.

Thanks
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hsmith
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Re: INSTALLATION ERROR! - Nagios XI installation

Post by hsmith »

Configuring your proxy server isn't something that is really in the scope of this forum, your systems administrator is going to have to take care of that portion. What can we do at this point to help you with this issue?
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rajasegar
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Re: INSTALLATION ERROR! - Nagios XI installation

Post by rajasegar »

amit.ahuja wrote:Thanks Guys,

I mentioned this to our team to add in there proxy and this is response what we got -

We can get our proxy information added to other files as well which has been mentioned by Nagios however as you know the repositories which gets added is communicating to nagios portal and other software sites to download the packages which has to be added to the allowed list in our proxy, we may need it.

Can you please help with this.

Thanks
This will be a nightmare to list out due to the mirrors etc.
My advice get an exemption for 1 hour or 2 to open up to all sites and get it done.
5 x Nagios 5.6.9 Enterprise Edition
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hsmith
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Re: INSTALLATION ERROR! - Nagios XI installation

Post by hsmith »

I have to agree with @rajasegar on this one.
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amit.ahuja
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Re: INSTALLATION ERROR! - Nagios XI installation

Post by amit.ahuja »

I agree with all of you on this - but being a production envrionment - secuirty team are not allowing this.

Is there a way we can install through source like tar or something .. the way we can do for nrpe agent install - please advice.

Thanks.
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hsmith
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Re: INSTALLATION ERROR! - Nagios XI installation

Post by hsmith »

Hi amit.ahuja,

We do have the repo which has some files you can use for offline installs. I am going to warn you that this is still considered "beta" and these are not updated that often. XI5 is not yet available on the repo as well. Hopefully this can help you out, though.
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amit.ahuja
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Re: INSTALLATION ERROR! - Nagios XI installation

Post by amit.ahuja »

Thanks again, that was helpful I installed all dependencies and then did fullinstall, now its hanging at this state as server is not allowed to make internet call

--2015-10-06 16:33:32-- (try: 3) http://assets.nagios.com/downloads/nagi ... d64.tar.gz
Connecting to assets.nagios.com|72.14.181.71|:80...


its still try says try:4 -- so is it going to fail the installation or is there workaround for this.
Please suggest

Thanks
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hsmith
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Re: INSTALLATION ERROR! - Nagios XI installation

Post by hsmith »

Did you use the offline RPM Tarballs?
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amit.ahuja
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Re: INSTALLATION ERROR! - Nagios XI installation

Post by amit.ahuja »

I was trying to mix and match which was wrong - I loaded new tar and it failed on DB creation I belive - as I am trying to access http://xx.xx.xx.xx/nagiosxi

it says -

Message: A database connection error has been detected, we are attempting to repair the server, if the repair does not resolve the issue, please contact Nagios support.

Run the following from the CLI as root to attempt to repair the DB

and when I run the command on server it complains about -

Reading configuration data...
Read main config file okay...
Error: Cannot open config file '/usr/local/nagios/etc/contactgroups.cfg' for reading: No such file or directory
Error processing object config files!


***> One or more problems was encountered while processing the config files...

Check your configuration file(s) to ensure that they contain valid
directives and data defintions. If you are upgrading from a previous
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hsmith
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Re: INSTALLATION ERROR! - Nagios XI installation

Post by hsmith »

Can you elaborate on which tar you used? Was this on a clean minimal install? Mixing and matching isn't going to yield the best results.
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