VMware OVA install fails

This support forum board is for support questions relating to Nagios XI, our flagship commercial network monitoring solution.
Locked
Edmonds
Posts: 2
Joined: Wed Oct 07, 2015 1:48 pm

VMware OVA install fails

Post by Edmonds »

VMware 5.5, imported and created VM from OVA, Went to IP the server was running on; ran web based install.
The messages below pop up.... no database? Where's the documentation on how to install this stuff?
-BT

Message: A database connection error has been detected, we are attempting to repair the server, if the repair does not resolve the issue, please contact Nagios support.

Run the following from the CLI as root to attempt to repair the DB

/usr/local/nagiosxi/scripts/repair_databases.sh
Message: A database connection error has been detected, we are attempting to repair the server, if the repair does not resolve the issue, please contact Nagios support.

Run the following from the CLI as root to attempt to repair the DB

/usr/local/nagiosxi/scripts/repair_databases.sh
Message: A database connection error has been detected, we are attempting to repair the server, if the repair does not resolve the issue, please contact Nagios support.

Run the following from the CLI as root to attempt to repair the DB

/usr/local/nagiosxi/scripts/repair_databases.sh
User avatar
hsmith
Agent Smith
Posts: 3539
Joined: Thu Jul 30, 2015 11:09 am
Location: 127.0.0.1
Contact:

Re: VMware OVA install fails

Post by hsmith »

Occasionally the OVA can have crashed tables initially, I experienced it on my first day with the company.

To fix it, you need to run the script that the error message is calling for you to run.

From the command line, type the following.

Code: Select all

/usr/local/nagiosxi/scripts/repair_databases.sh
Let us know if that doesn't work for you.

Thanks!
Former Nagios Employee.
me.
Edmonds
Posts: 2
Joined: Wed Oct 07, 2015 1:48 pm

Re: VMware OVA install fails

Post by Edmonds »

Since it was just a VM, i deleted the VM then recreated it from the OVA. Then used the scripts and commands listed in the CLI to give it a fixed IP, changed login password and changed mySQL password.
After that the install web page worked.
User avatar
hsmith
Agent Smith
Posts: 3539
Joined: Thu Jul 30, 2015 11:09 am
Location: 127.0.0.1
Contact:

Re: VMware OVA install fails

Post by hsmith »

Good to hear that it is working. Is there anything else we can do for you on this one, or are we all right to mark this one as resolved and close it up?
Former Nagios Employee.
me.
Locked