check_nagiosxiserver.php issue from NagiosXI

[rajasegar]

This check based on /usr/bin/php /usr/local/nagios/libexec/check_nagiosxiserver.php was working fine for ages.
Suddenly decided to fail for no reason and I have no idea what is the problem.

IP address masked.

This works fine from CCM Test Check Command

Code: Select all

COMMAND: /usr/bin/php /usr/local/nagios/libexec/check_nagiosxiserver.php --address=10.10.10.10 --url=http://10.10.10.10/nagiosxi/ --username=nagiosadmin --ticket="ei55555" --mode=iowait --warn="10" --crit="15" 
OUTPUT: Ok: I/O Wait = 0.73%|iowait=0.73%;10;15;;

Works fine from command line also.

Code: Select all

[nagios@nagiosprodxi1 ~]$ /usr/bin/php /usr/local/nagios/libexec/check_nagiosxiserver.php --address=10.10.10.10 --url=http://10.10.10.10/nagiosxi/ --username=nagiosadmin --ticket="ei55555" --mode=iowait --warn="10" --crit="15"
Ok: I/O Wait = 0.77%|iowait=0.77%;10;15;;
[nagios@nagiosprodxi1 ~]$

However under nagiosxi it gives
Error: Could not parse XML from http://10.10.10.10/nagiosxi/ ()

Capture.JPG

Can someone advice what could be the problem?

[hsmith]

Are you running SSL on the server you are trying to check?

[rajasegar]

Are you running SSL on the server you are trying to check?

No SSL.

[Box293]

Are you checking the XI server locally or are you checking remote XI servers?
What is the version of the XI server(s).
Is Mod_Gearman executing these checks? If yes, what happens when you test on the command line of all your workers?

[rajasegar]

Are you checking the XI server locally or are you checking remote XI servers?
What is the version of the XI server(s).
Is Mod_Gearman executing these checks? If yes, what happens when you test on the command line of all your workers?

It is checking locally. Mod gearman is not handling this check.
V5.2 as per my signature.

[Box293]

Can you edit the check in CCM and add --debug=1 to the end of the $ARG1$ field.

Save and apply config.
Go and force the service to perform the check.
Does this output debug information in the status output?

[rajasegar]

I just checked from the mod_gearman servers. It is working fine also.
As updated earlier I am not using gearman for this check.

[rajasegar]

Can you edit the check in CCM and add --debug=1 to the end of the $ARG1$ field.

Save and apply config.
Go and force the service to perform the check.
Does this output debug information in the status output?

Code: Select all

ACCESSING URL: http://10.10.10.10/nagiosxi//backend/?username=nagiosadmin&ticket=ei555555&cmd=getsysstat
RESULT:
Array
(
[headers] => Array
(
)

[body] =>
[info] => Array
(
[url] => http://10.10.10.10:80/nagiosxi//backend/
[content_type] =>
[http_code] => 0
[header_size] => 0
[request_size] => 314
[filetime] => -1
[ssl_verify_result] => 0
[redirect_count] => 0
[total_time] => 10.009108
[namelookup_time] => 0.000122
[connect_time] => 0.000677
[pretransfer_time] => 0.000682
[size_upload] => 51
[size_download] => 0
[speed_download] => 0
[speed_upload] => 5
[download_content_length] => -1
[upload_content_length] => 0
[starttransfer_time] => 0
[redirect_time] => 0
[certinfo] => Array
(
)

)

)
Error: Could not parse XML from http://10.17.19.235/nagiosxi/ ()

[tgriep]

The only thing that looks different is that the ticket number from when you are running the command from the command line is different when you ran the debug, that may be causing it.
Can you post the service check here so we can review it?

[rajasegar]

The only thing that looks different is that the ticket number from when you are running the command from the command line is different when you ran the debug, that may be causing it.
Can you post the service check here so we can review it?

No. I masked the ticket number in the original post but forgot to change in the output.
Please note that this started giving problems only after the 5.2 upgrade.

Code: Select all

define service {
	host_name			nagiosprodxi1
	service_description		Nagios: I/O Wait
	use				STPT-Standard-Nagios-Services
	check_command			check_xi_nagiosxiserver!--address=10.10.10.10 --url=http://10.10.10.10/nagiosxi/ --username=nagiosadmin --ticket="ei555555" --mode=iowait --warn="10" --crit="15" --debug=1!!!!!!!
	max_check_attempts		2
	check_interval			5
	retry_interval			5
	register			1
	}