Performance Graphs

[ranjitw]

Hi ,

When I click on the performance graph I am getting a blank page. Can you please help me in getting the performance graph information populated?

PFA screenshot of the problem.

[tmcdonald]

• What Nagios XI version is this?
• Is this for all hosts/services or just one/few?
• Does anything appear in /var/log/httpd/error_log when this happens?

[ranjitw]

Hi tmcdonald,

Inline my answers :

What Nagios XI version is this?
Nagios XI 2014R2.6

Is this for all hosts/services or just one/few?
Observing issue for all the hosts and services .

Does anything appear in /var/log/httpd/error_log when this happens?
Nothing is appearing in /var/log/httpd/error_log when I clicked the performance graph.

[tmcdonald]

For one of the affected services, please click the service name and go to the Advanced tab, take a screenshot of that, and then got to the adjacent tab showing where the graph should be and send a screenshot of that as well.

[ranjitw]

Hi tmcdonald,

I have opened the Nagios XI GUI from google crome and able to see the graph, problem is existing with internet explorer .

[hsmith]

What version of IE are you using?

[ranjitw]

Hi ,

We are using IE 8.0.7601.17514

[hsmith]

Is upgrading IE possible in this scenario? I believe that IE8 and older can't parse the graph properly.

[ranjitw]

Hi ,

I would check if there is such option in my organization. What would be the idle version to be upgraded to ?

[hsmith]

Mine seem to look all right on IE11.