Email Notifications

[jcwuerfl]

So I originally setup a Contact & Contact Group which was supposed to email a distribution group. However, I wasn't getting any emails sent to this distribution group. I then setup the user under admin/users and then I started getting emails. I noticed that I only had sendmail turned on now and I think that's why I wasn't getting emails before with just the Contact and the Contact int the Contact Group? If I switched it to smtp would that work w/o adding them to the Admin/Users area?

Thanks!

[lmiltchev]

However, I wasn't getting any emails sent to this distribution group.

Can you clarify - emails were not being sent by nagios or not being received?

Go Reports->Notifications and show us a screenshot of this page.

Do you see any errors in the maillog?

Code: Select all

tail -100 /var/log/maillog

[jcwuerfl]

They didn't show up in my inbox. I am not sure how far it got in sending them.

[Box293]

Can you please provide this information:

Go Reports->Notifications and show us a screenshot of this page.

Do you see any errors in the maillog?

Code: Select all

tail -100 /var/log/maillog

[jcwuerfl]

Lets just stick with the generic question can with SMTP or Sendmail can you just have a contact in Configure/Contact and have it email you? Or do you have to have a User account in Admin/Users as well ?

Thanks!

[tmcdonald]

If you want to use SMTP you need to have both a contact and associated XI User, otherwise you'll need to configure all the SMTP handling yourself through a custom script or a daemon (which we would not be able to provide support for).

If you want to use Sendmail, you can either use a contact or a contact+User, it all depends on the notification command you have assigned.

[jcwuerfl]

Ok. How would I check the notification command ? I'd rather not do a bunch of XI users for a lot of this "distribution type groups"

[tmcdonald]

Under Configure -> Core Config Manager -> Contacts, you edit the contact and click the "Manage Host Notification Commands" and "Manage Service Notification Commands" buttons.

[jcwuerfl]

Ok, I don't see one there specified currently. Which would would I assign?

Thanks!

[tmcdonald]

That depends on a few factors. If you are just trying to use a contact with no associated user, you will probably want the notify-host-by-email and notify-service-by-email commands as they use Sendmail.