Quick Actions - No actions avaiable

[dlukinski]

Nagios XI 5.2.0

"Can control all hosts and services" checked for the user, but still no actions available in the "Quick Actions" list.
- how to enable ACK to user?

[tmcdonald]

I am going to quote myself from another thread:

It should just be the Can control all hosts and services option.

I gave a user just that and Can see all hosts and services and I was able to acknowledge. I removed Can see all hosts and services and was still able to acknowledge problems for which the user is a contact. In cgi.cfg with just Can control all hosts and services enabled in the interface, the user showed up for authorized_for_all_host_commands and authorized_for_all_service_commands.

So to answer your question directly:

What rights (as in checked boxes) does a user need to ack?

It would appear that Can control all hosts and services is what needs to be checked.

HOWEVER. If I also check the Read-only box is also checked, then the ack option will not be available, and cgi.cfg will has that user in authorized_for_all_host_commands and authorized_for_all_service_commands as well as authorized_for_read_only, so your suspicions about Read-only overwriting the rest appear to be correct.

Can you verify what all boxes are checked for that user?

[dlukinski]

I am going to quote myself from another thread:

It should just be the Can control all hosts and services option.

I gave a user just that and Can see all hosts and services and I was able to acknowledge. I removed Can see all hosts and services and was still able to acknowledge problems for which the user is a contact. In cgi.cfg with just Can control all hosts and services enabled in the interface, the user showed up for authorized_for_all_host_commands and authorized_for_all_service_commands.

So to answer your question directly:

What rights (as in checked boxes) does a user need to ack?

It would appear that Can control all hosts and services is what needs to be checked.

HOWEVER. If I also check the Read-only box is also checked, then the ack option will not be available, and cgi.cfg will has that user in authorized_for_all_host_commands and authorized_for_all_service_commands as well as authorized_for_read_only, so your suspicions about Read-only overwriting the rest appear to be correct.

Can you verify what all boxes are checked for that user?

A-ha !
Please change Read-Only "?" pop-up for Microsoft-heads like mine: I considered XI security model to be Read-Only + extras because this is a typical Microsoft security model.

[tmcdonald]

We can probably clarify this, but welcome to Linux-land!

Are we all set to close this up?

[dlukinski]

We can probably clarify this, but welcome to Linux-land!

Are we all set to close this up?

Yes please close