not show soft states

[WillemDH]

Is there some way to not show soft states in open service / host problems? We have a lot of instable hosts which keep popping up, I'm really trying to find a solution for them to not pollute our problem views. Any other suggestions?

[BanditBBS]

I can't think of anything, but that'd be a heck of a feature request to add to those screens and the birdseye, operations screen, operations center and all others like that!

[Box293]

I can tell you how to do it but it's a tad confusing.

Basically the URLs contain the key to it all. For example:

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http://xiproduction/nagiosxi/includes/components/xicore/status.php?show=services&servicestatustypes=28

This &servicestatustypes=28 makes the page display with the filters Service=Warning,Unknown,Critical.

If you look in this file /usr/local/nagiosxi/html/includes/constants.inc.php you'll find this:

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// PSEUDO-STATES (USED IN LINKS, ETC)
define("SERVICESTATE_PENDING", 1);
define("SERVICESTATE_OK", 2);
define("SERVICESTATE_WARNING", 4);
define("SERVICESTATE_UNKNOWN", 8);
define("SERVICESTATE_CRITICAL", 16);
define("SERVICESTATE_ANY", 31);

4 (Warning) + 8 (Unknown) + 16 (Critical) = 28

So it should be a matter of defining an extra filter to only display hard states. You'll see this in the file:

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define("SERVICESTATUSATTR_HARDSTATE", 262144);

So you should be able to add &serviceattr=262144 to any URL and it will only show you HARD states. However you still need the other filter, so it would be something like:

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http://xitest/nagiosxi/includes/components/xicore/status.php?show=services&servicestatustypes=28&serviceattr=262144

Which should show a filter like Service=Warning,Unknown,Critical,Hard State,Hard State

/usr/local/nagiosxi/html/includes/constants.inc.php is a handy file to go digging in

[WillemDH]

Troy,

Thanks for the nice as-always in-depth explanation. Imho this should be integrated ina future releaase of XI? If possible make it a changeable and saveable setting per user. I think there should be a global admin setting (like the sticky ack) which would set the default setting for all users, but it should be overridable with a small button like the 'hide/show handled' button on the Birdseye component?

Grtz

[Box293]

Yes I think it would be a great feature as well. I've created TASK ID 6859 for this.

At least you have some way of making it work in the mean time by adding &serviceattr=262144 to any URLs.

[WillemDH]

Thanks Troy,

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