Bandwidth and Port Status
No ports were detected on the switch. Possible reasons for this include:
The switch is currently down
The switch does not exist at the address you specified
SNMP support on the switch is disabled
Troubleshooting Tip:
If you keep experiencing problems with the switch wizard scan, login to the Nagios XI server as the root user and execute the following command:
/usr/bin/cfgmaker --show-op-down --noreversedns --zero-speed '100000000' --enablesnmpv3 --snmp-options=:::::3 --username='fslsnmpusr' --authprotocol='sha' --authpassword='AuthPass' --privprotocol='des' --privpassword='PrivPass' --contextengineid=0 '172.31.0.10'
/usr/bin/cfgmaker --show-op-down --noreversedns --zero-speed '100000000' --enablesnmpv3 --snmp-options=:::::3 --username='fslsnmpusr' --authprotocol='sha' --authpassword='AuthPass' --privprotocol='des' --privpassword='PrivPass' --contextengineid=0 '172.31.0.10'
--base: SNMP V3 libraries found, SNMP V3 enabled.
--base: Get Device Info on [email protected]:::::3
SNMPWALK Problem for 1.3.6.1.2.1.1 on [email protected]:::::3:v4only: No response from remote host '172.31.0.10' at /usr/bin/../lib/mrtg2/Net_SNMP_util.pm line 1851
Net_SNMP_util::snmpwalk_flg('[email protected]:::::3:v4only', undef, 'HASH(0x1bd8958)', 1.3.6.1.2.1.1) called at /usr/bin/../lib/mrtg2/Net_SNMP_util.pm line 786
Net_SNMP_util::snmpwalk('[email protected]:::::3:v4only', 'HASH(0x1bd8958)', 1.3.6.1.2.1.1) called at /usr/bin/cfgmaker line 951
main::DeviceInfo('[email protected]:::::3', 'HASH(0x1bd8a18)', 'HASH(0x1bd8958)') called at /usr/bin/cfgmaker line 142
main::main() called at /usr/bin/cfgmaker line 160
WARNING: Skipping [email protected]:::::3 as no info could be retrieved
Use of uninitialized value $comment_sysdescr in substitution (s///) at /usr/bin/cfgmaker line 379.
Use of uninitialized value $sysname in concatenation (.) or string at /usr/bin/cfgmaker line 412.
Use of uninitialized value $comment_sysdescr in concatenation (.) or string at /usr/bin/cfgmaker line 412.
Use of uninitialized value $syscontact in concatenation (.) or string at /usr/bin/cfgmaker line 412.
Use of uninitialized value $syslocation in concatenation (.) or string at /usr/bin/cfgmaker line 412.
# Created by
# /usr/bin/cfgmaker --show-op-down --noreversedns --zero-speed 100000000 --enablesnmpv3 --snmp-options=:::::3 --username=fslsnmpusr --authprotocol=sha "--authpassword=AuthPass" --privprotocol=des "--privpassword=PrivPass" --contextengineid=0 172.31.0.10
### Global Config Options
# for UNIX
# WorkDir: /home/http/mrtg
# or for NT
# WorkDir: c:\mrtgdata
### Global Defaults
# to get bits instead of bytes and graphs growing to the right
# Options[_]: growright, bits
EnableIPv6: no
######################################################################
# System:
# Description:
# Contact:
# Location:
######################################################################
enablesnmpv3: yes
What version of the Network Switch / Router Monitoring Wizard are you running?
You can go to Admin > Manage Config Wizards to get the version.
Try upgrading it to the latest version and see if that works for you.
Be sure to check out our Knowledgebase for helpful articles and solutions!
tgriep wrote:What version of the Network Switch / Router Monitoring Wizard are you running?
You can go to Admin > Manage Config Wizards to get the version.
Try upgrading it to the latest version and see if that works for you.
Hi Tom,
If you remember you have updated the Network Switch / Router Monitoring Wizard to the latest version.
However I checked for the same and no updates are available for any wizard.
What type of device are you trying to monitor? Can you provide the make and model number?
Can you run the snmpwalk in a root shell on the XI system against the device and post the output of that here?
The command is shown below, adjust the parameters as needed.
tgriep wrote:What type of device are you trying to monitor? Can you provide the make and model number?
Can you run the snmpwalk in a root shell on the XI system against the device and post the output of that here?
The command is shown below, adjust the parameters as needed.
Try typing in the username and password without escaping in the wizard and from the command line to see if either of them will work for you.
When running from the command line, make sure you use single quotes around the username or passwords that have special characters.
Be sure to check out our Knowledgebase for helpful articles and solutions!
tgriep wrote:Try typing in the username and password without escaping in the wizard and from the command line to see if either of them will work for you.
When running from the command line, make sure you use single quotes around the username or passwords that have special characters.
Hi Tom,
I tried all possible ways and still I am facing the issue. I have tried by keying the password between '' and then removed '' and tried the same. Tried again by keying the password between '' by escaping the special characters and last removing '' and escaping the password. still no luck. And give the '$USER9$' and '$USER10$' and still no luck.
