Network Switch Configuration issue

[raamardhani7]

When you use single quotes, you don't need to escape anything.

This command worked, correct? snmpwalk -v 3 -c public -u 'fslsnmpusr' -a SHA -A 'AuthPass' -x DES -X 'PrivPass' 172.31.0.10

Hi Smith,

snmpwalk is working flawless from the server, but when trying to configure from Portal using Network Switch / Router Monitoring Wizard. I am facing the below error:

Code: Select all

Bandwidth and Port Status
No ports were detected on the switch. Possible reasons for this include:

    The switch is currently down
    The switch does not exist at the address you specified
    SNMP support on the switch is disabled

Troubleshooting Tip:

If you keep experiencing problems with the switch wizard scan, login to the Nagios XI server as the root user and execute the following command:

/usr/bin/cfgmaker --show-op-down --noreversedns --zero-speed '100000000' --enablesnmpv3 --snmp-options=:::::3 --username='fslsnmpusr' --authprotocol='sha' --authpassword='AuthPass' --privprotocol='des' --privpassword='PrivPass' --contextengineid=0 '172.31.0.10'

[ssax]

Please let us know what special characters (meaning not letters or numbers) your passwords are using so that we can troubleshoot further.

Thank you

[raamardhani7]

Please let us know what special characters (meaning not letters or numbers) your passwords are using so that we can troubleshoot further.

Thank you

Password has ! and & in it.

[jdalrymple]

I don't expect that this will work with the wizard in its current state. I ran into a similar issue using the SNMP wizard for Linux and it resulted in a feature request allowing us to use user defined macros - a feature request yet to be implemented. For reference I'll link this thread to that FR - ID 6739.

In the meantime - just for testing purposes, can you verify that the special characters are indeed the problem by creating a set of creds that don't use the special characters? I'd hate to waste a ton of yours and our time trying to debug inputting those characters without for sure knowing that's the problem.