automation report fail export data

[steven.giang]

Hi Kennedy,

Find attached

conf.d.zip

[ssax]

Are you using a proxy?

We have a post with the exact same issue here:

https://support.nagios.com/forum/viewto ... 479#p96479

Try renaming the pdf file with a .txt extension and see if it says anything.


Thank you

[steven.giang]

When I tried access the link, I got the error message say "You are not authorised to read this forum." ?

[hsmith]

Are you using a proxy? That was a link to the customer forums. I'll paste what I think is the relevant information.

Update - got it working - but we've either got a problem with how wget interpets the wgetrc file or we need to update the FAQ.
The version of wget I'm running is: wget.x86_64 1.12-1.8.el6

It was resolved by actually adding the hostname to the no_proxy line in wgetrc.
It appears that whatever you use as the Nagios Program URL, you need to use the same string in the wgetrc file.
So if your URL = http://ServerA/nagiosxi then the line in wgetrc should be:
no_proxy=localhost,127.0.0.0/8,ServerA

Or if you use an IP instead - URL = http://10.1.1.10/nagiosxi then the line in wgetrc should be:
no_proxy=localhost,127.0.0.0/8,10.1.1.10

I also found that I can't use the subnet mask so the following doesn't work:
no_proxy=localhost,127.0.0.0/8,10.1.1.0/24

Thanks for pointing me in the right direction.

regards... Fred

[steven.giang]

Hi Hsmith,

Which conf file are you refer to modifies the "no_proxy" setting and is this related to my 1st issue or 2nd issue I have originally post?

[hsmith]

/etc/wgetrc is the file that that post is referring to. Can you clarify on whether or not you are using a proxy before making this change?

[steven.giang]

Hi Hsmith,

All command are commented in /etc/wgetrc file, see attached zip (I can't upload txt or paste the text here)

wgetrc.zip

[tgriep]

In the Nagios XI GUI, can you go to Admin > Manage System Config and verify that the Program and External URL are setup correctly to a valid Hostname that the server can resolve?
Can you post a screen shot of that page?
What is the IP address of the server?
Can you run the following as root in a command prompt on the server and post the results here?

Code: Select all

nslookup abtg-nag-01.abtgroup.com.au
ls -l /usr/local/nagiosxi/html/
ls -l /usr/local/nagiosxi/html/perfgraphs

[steven.giang]

Hi,

See attached, a screenshot of the command output and the manage system config page

nagiosxi-02.JPG

nagiosxi-01.JPG

Thanks

[Box293]

Seeing as you have the same address for "Program URL" and "External URL" can you either:

Delete the "External URL" field

OR

Make sure both fields match (right now you don't have /nagiosxi/ at the end of the External URL)