Our company bought a license last week; License Key was entered today in the morning (last day of the free trial), users could login OK. After 3 hours, users can't login and no error message is displayed.
Few minutes later 'DB Connect Error [nagiosxi]: Database connection failed ' message is displayed when user tried to login
Can't login
Can't login
Last edited by sperez on Mon May 10, 2010 2:54 pm, edited 1 time in total.
Re: Can't login
This is not the result of a license key. When the trial runs out the users can login, but every page displays a message telling them to register.
Check your caps-lock and report back.
Check your caps-lock and report back.
Re: Can't login
Looks like the Postgres server might have stopped. Try this:
1. Login to the nagiosxi server as root (via SSH)
2. Run the following command:
service postgresql start
1. Login to the nagiosxi server as root (via SSH)
2. Run the following command:
service postgresql start
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Ethan Galstad
President
Ethan Galstad
President