Schedule Downtime - Wrong Date

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rajasegar
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Re: Schedule Downtime - Wrong Date

Post by rajasegar »

Please see the earlier posts, I have already sent the before and after shots.
As I said earlier the other two machines with the same version are working fine.
2015-11-25_07-20-02.png
BTW, I have tried setting the above to DD/MM/YYYY format. Same issue.
2015-11-25_07-18-54.png
2015-11-25_07-17-25.png
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lmiltchev
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Re: Schedule Downtime - Wrong Date

Post by lmiltchev »

I tried again to recreate the issue in house but I was not able to. The date/time was correct during each of my tests.
The other 2 servers using the same settings are fine.
Do you have the same OS/architecture on the "working" servers? Is there anything different, i.e. use of mod gearman, offloaded db, etc.? Is there a possibility to move this to our email ticketing system? We may need to perform a remote in order to further troubleshoot this issue.
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rajasegar
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Re: Schedule Downtime - Wrong Date

Post by rajasegar »

lmiltchev wrote:I tried again to recreate the issue in house but I was not able to. The date/time was correct during each of my tests.
The other 2 servers using the same settings are fine.
Do you have the same OS/architecture on the "working" servers? Is there anything different, i.e. use of mod gearman, offloaded db, etc.? Is there a possibility to move this to our email ticketing system? We may need to perform a remote in order to further troubleshoot this issue.
The instance with the problem is offloaded, all on the same architecture.
Please get Box293 to assist on this as we are in the same timezone.
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Box293
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Re: Schedule Downtime - Wrong Date

Post by Box293 »

I think we should take this into a support ticket so we can help you through a remote session.

Please send an email to [email protected] referencing this forum thread and we'll take it from there. Reply to this thread when you have done this so we can confirm we received the email.
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rajasegar
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Re: Schedule Downtime - Wrong Date

Post by rajasegar »

Box293 wrote:I think we should take this into a support ticket so we can help you through a remote session.

Please send an email to [email protected] referencing this forum thread and we'll take it from there. Reply to this thread when you have done this so we can confirm we received the email.
Done. Please dont forget the WebEx requirements.
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Box293
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Re: Schedule Downtime - Wrong Date

Post by Box293 »

Got it, we'll work in the ticket from now on.
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rajasegar
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Re: Schedule Downtime - Wrong Date

Post by rajasegar »

We are facing the same problem again for setting downtime.

Server date format is correct
Mon Mar 7 10:07:34 MYT 2016

Nagios user date format is
DD/MM/YYYY

In the UI the format is shown as YYYY-MM-DD HH:mm which is fine but it does not work.
When we schedule the downtime from the hostgorup overview, it accept fine but it is not added to the downtime
2016-03-07_10-17-06.jpg
In some server it accepts if we add it in MM/DD/YYYY HH:mm. In some it does not.
You can see the inconsistencies in time format is causing lot of issues.

Please assist.
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rajasegar
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Re: Schedule Downtime - Wrong Date

Post by rajasegar »

This is from the Host Details schedule downtime
2016-03-07_10-32-30.jpg
Notice the time format is different from the previous screenshot.
The timeformat is correct as per the user setting but does not work.
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lmiltchev
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Re: Schedule Downtime - Wrong Date

Post by lmiltchev »

Scheduling downtime via hostgroup/servicegroup is broken in Nagios XI 5.2.5. The bug has been fixed already (task_id=7854), and the fix will be included in the next release of Nagios XI.
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jkinning
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Re: Schedule Downtime - Wrong Date

Post by jkinning »

lmiltchev wrote:Scheduling downtime via hostgroup/servicegroup is broken in Nagios XI 5.2.5. The bug has been fixed already (task_id=7854), and the fix will be included in the next release of Nagios XI.
When will this release be available? In the interim is it possible for those that really need this to be provided the patch?
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