Nagios XI / JIRA Integration Component

This support forum board is for support questions relating to Nagios XI, our flagship commercial network monitoring solution.
Locked
noweda
Posts: 52
Joined: Fri Dec 06, 2013 2:47 am

Nagios XI / JIRA Integration Component

Post by noweda »

Hi,

i tried to Install the "Nagios XI / JIRA Integration Component" and successfully configured it, but when opening the Component this error message is displayed:
{"error":"Bad command."}

Any Ideas?
Thanks
simon


System (VMware Appliance):
Nagios XI Version : 5.2.2
server.domain.de 2.6.32-573.7.1.el6.x86_64 x86_64
CentOS release 6.7 (Final)
Gnome is not installed
Apache Information
PHP Version: 5.3.3
Agent: Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/46.0.2490.80 Safari/537.36
Server Name: alias.domain.de
Server Address: 192.168.40.162
Server Port: 443


Jira is Version V6.4.11
User avatar
lmiltchev
Bugs find me
Posts: 13589
Joined: Mon May 23, 2011 12:15 pm

Re: Nagios XI / JIRA Integration Component

Post by lmiltchev »

What is the version of the Nagios XI and the JIRA component that you are currently using?

Admin->Manage Components
Be sure to check out our Knowledgebase for helpful articles and solutions!
User avatar
snapon_admin
Posts: 952
Joined: Mon Jun 10, 2013 10:39 am
Location: Kenosha, WI
Contact:

Re: Nagios XI / JIRA Integration Component

Post by snapon_admin »

I'm getting that same error, not sure if it's setup incorrectly or just broken. XI R5.2.2, Jira integration component version 1.2.0.
User avatar
Nagios Support
Posts: 36
Joined: Thu Sep 04, 2014 12:16 pm

Re: Nagios XI / JIRA Integration Component

Post by Nagios Support »

We will have to do some digging into this and will get back to you within the next 24 hours. Thank you!
As of May 25th, 2018, all communications with Nagios Enterprises and its employees are covered under our new Privacy Policy.
User avatar
lmiltchev
Bugs find me
Posts: 13589
Joined: Mon May 23, 2011 12:15 pm

Re: Nagios XI / JIRA Integration Component

Post by lmiltchev »

I was able to recreate the issue and will be posting an internal bug report shortly.

Update: TASK ID 7243
Be sure to check out our Knowledgebase for helpful articles and solutions!
Locked